Survey: 22% of Users Report Disappointing Buyback Experiences, Primarily Due to Low Market Demand

A joint survey conducted by NEXER and LOPA revealed that 22% of individuals experienced dissatisfaction when using buyback services. The primary reason for failed transactions was 'low market demand for the product' (37.3%), followed by unrealistic price expectations. Interestingly, 44.5% of respondents chose to dispose of their items immediately after a failed buyback attempt rather than seeking another provider. Consumers strongly expressed a need for fair pricing and transparent explanations regarding valuation criteria from service providers.