"Nice Baby", a baby product rental specialty store with a 55-year history operated by Baby Lease Co., Ltd. (Headquarters: Matsudo City, Chiba Prefecture, CEO: Shutaro Yamazaki), launched a "LINE Consultation Window" on March 4, 2026. This service allows customers to easily consult about products and rentals before placing an order. As a "digital counselor" that addresses the anxieties of childbirth preparation and relieves "preparation fatigue" caused by recent information overload, the company provides a consultation counter utilizing LINE. Professional staff will answer questions regarding the selection of baby products and how to use the rental service via LINE. Reception hours are weekdays from 10:00 to 12:00 and 13:00 to 16:00 (excluding holidays). ◆ "Nice Baby" Homepage https://www.nicebaby.co.jp
1. Background of the Service Launch During childbirth preparation, many people have questions about choosing baby products, such as: - I don't know what to prepare - I am unsure about the size and type of baby bed - How long should the rental period be
Our company also receives many inquiries from customers regarding product selection and rental methods, including questions about "how to use products," "choosing the size of a baby bed," "the difference between Type A and Type B strollers and when to switch," and "consultations on installation tailored to the size of the room," reflecting specific usage scenes. Furthermore, in preparing for childbirth, not a few people feel "choice fatigue" from having to select from a vast amount of information. In addition, with the trend toward nuclear families and the increase in dual-income households, the situation called "isolated parenting" has become a social issue, and a growing number of people feel they have no one close to consult about childbirth preparation and concerns. Therefore, in order to support choices in selecting baby products and to more easily resolve doubts and anxieties before ordering, we have launched a consultation window via LINE.
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- Source: PR TIMES
- Category: News