Key Points of This Press Release
1. Ranked No.1 in the 'Real Estate Brokerage - Condo Resale' category in the Tokyo metropolitan area
2. Evaluated across eight criteria, including 'Advisor Hospitality' and 'Advisor Proposal Skills'
3. Under the 'Nomura Nakama Plus' brand, committed to delivering value that exceeds customer expectations
Nomura Real Estate Solutions Co., Ltd. (Headquarters: Minato-ku, Tokyo / President & CEO: Yushi Hibi) is pleased to announce that it has been ranked No.1 in the 'Real Estate Broker 2026 Oricon Customer Satisfaction® Survey' published by Oricon Inc. (Headquarters: Minato-ku, Tokyo / President & CEO: Naoya Sato) on September 1, 2026.
Guided by our corporate philosophy of 'becoming the No.1 brand continuously chosen through earning broad trust and high evaluations by providing real estate services,' we have consistently strived to deliver services that truly satisfy our customers. We sincerely thank our customers for their ongoing support and remain committed to staying closely aligned with each individual customer, delivering higher-quality services, and providing 'plus' value that exceeds expectations.
Oricon Customer Satisfaction® Survey
Official Website: https://life.oricon.co.jp/rank-estate-agency-sell/mansion/area/
2026 Oricon Customer Satisfaction® Survey: Overview of 'Real Estate Brokerage - Condo Resale'
[Reference]
Effective April 1, 2026, we unified our three businesses—residential brokerage, CRE※1 (Sales Division, Partner Sales Division, and Corporate Sales Division)—under the 'Nomura Nakama Plus' brand, and established the brand tagline※2 as 'Adding Value Beyond Your Expectations.'
As a company involved in property ownership and sales—matters of significant importance in people's lives, corporate activities, and asset management—we aim not only to meet our customers' expectations but also to exceed them through proposals and services that deliver added value.
【New Logo and Brand Tagline】
We have appointed Kazuya Ninomiya, a unique figure who has continuously challenged himself while 'adding value beyond expectations' throughout his diverse career, as our Brand Ambassador. Moving forward, we will continue to communicate the message of the new 'Nomura Nakama Plus,' delivering 'plus' value to all our customers.
※1: Abbreviation for Corporate Real Estate.
※2: A slogan that concisely expresses 'what kind of entity the brand is and what value it promises.'
※ For detailed information on the brand unification announcement, please refer to the official release.
※ For more information on the 'Nomura Nakama Plus' service website, please visit the official site.
FACT BOX
- Source: PR TIMES
- Category: Survey