Demaecan Adopts Notion and Notion AI for 1,300 Employees

Notion Labs Japan announced that Demaecan has adopted the collaboration software 'Notion' and 'Notion AI' as its primary enterprise knowledge management platform, starting usage for approximately 1,300 users, including those in subsidiaries and contractors.

Following the end-of-life of their previous knowledge tool, Demaecan sought to overhaul their infrastructure. Their previous setup struggled with fragmented information across shared environments, leading to poor searchability. By adopting Notion, which allows for the seamless integration of documents and databases, Demaecan aims to centralize internal knowledge and improve productivity through easier templating and access controls.

The key reasons for the adoption include the AI capabilities centered around Notion AI, the extensibility of the API, its functionality as a 'hub' for external tools like Slack and Box, and the flexibility of its database features. Moving forward, the company plans to establish a workflow where employees 'consult Notion AI first,' aiming to increase self-service resolution of internal inquiries and focus human resources on higher-value tasks.