ON CALL Inc. Announces Utilization Results of "SPOMA®", an Optimization Support System for Visiting Physicians, at the Primary Care Alliance Academic Meeting

ON CALL Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Yi Xin Fu; hereinafter referred to as "the Company") announced the results of its activities related to "SPOMA®", a spot matching system that supports the construction of emergency home care systems, at the Primary Care Alliance Academic Meeting held in Kyoto from May 30 (Sat) to 31 (Sun), 2026. The announcement was made by Masahito Sugino, a medical affairs physician at the Company, and others.

◾️ Background and Challenges

With the expansion of home healthcare, establishing nighttime visiting physician systems for each clinic has become a critical management issue. Traditionally, models where each clinic hired physicians individually led to increased recruitment and training costs, excessive workload for full-time physicians, and delays in visiting response times.

What is SPOMA®?

"SPOMA®" is a spot matching system independently developed by ON CALL. It aggregates physician demand from multiple clinics and, upon receiving a visiting request from a patient, dispatches it to a nearby available physician. By real-time assessment of patient address, case complexity, and physician skills, it automatically selects the optimal physician, enabling high-quality visits to be realized quickly. Through its unique training system, onboarding program, and innovative evaluation system, the Company has formed a network of physicians who understand the code of conduct in home healthcare. The number of partner clinics has continued to expand since its founding, offering services that broadly cover the Tokyo metropolitan area.

Key Points of the Presentation

The academic presentation reported the following achievements:

- Significant reduction in recruitment costs through sharing physician resources among multiple facilities.

- Shortened visiting response time (lead time).

- Reduced workload for full-time physicians and maintenance of medical quality.

- Strengthening of nighttime and holiday visiting physician systems for the entire region.

Discussion and Future Outlook

The spot matching system SPOMA® is a proven solution that simultaneously achieves reduced recruitment costs, shortened visiting response times, and eased workload for full-time physicians, contributing to the strengthening of regional nighttime and holiday visiting physician systems. The Company will continue to provide high-quality home support services.

Presenters

[Presenter] Masahito Sugino (ON CALL Inc. / Advisor, Medical Affairs) [Authors] Masahito Sugino, Tatsuya Wakabayashi, Daisuke Asaki, Yi Xin Fu (ON CALL Inc.)

[Contact Information for Inquiries]

ON CALL Inc.

Email: [email protected]

URL: https://oncall-japan.com