Over 80% of Unlimited Call Plan Users on Cheap SIMs Say They Are "Cost-Effective." However, Some Feel They "Don't Get Their Money's Worth" [Survey of 255 Users]

※Survey results can be confirmed here. https://cc-moola.com/cheap-sim/survey/unlimited-calls ※Articles based on the survey results can be found at the following link. https://cc-moola.com/cheap-sim/ranking/unlimited-calls

Background and Summary of the Survey

Unlimited call plans for cheap SIMs are attractive because they allow users to make calls without worrying about call charges. However, depending on call frequency, some people may wonder "if they are getting their money's worth from the monthly fee."

Therefore, we surveyed 255 users of cheap SIMs about their usage of unlimited call options and their feelings about cost-effectiveness and concerns regarding the monthly fees.

Survey Summary

- Among cheap SIM users, only 25.1%, or 1 in 4, "use" an unlimited call option. - 85.94% of users responded that it is "cost-effective." - The top appeal is "being able to call without worrying about call charges" (65.63%). - Regarding concerns, "not calling much and feeling like I'm not getting my money's worth" was the most common at 25%.

Key Data from the Survey on Cheap SIM Unlimited Call Plans

Key Data 1: Approximately 90% of users responded that they feel the monthly fee is cost-effective.

Regarding satisfaction with the monthly fee, 85.94% responded that they feel it is cost-effective, combining "feel it is very cost-effective" (48.44%) and "feel it is somewhat cost-effective" (37.5%).

Responses indicating dissatisfaction with the price totaled only 3.12%, indicating a generally high evaluation from users.

Key Data 2: The top appeal is "being able to use it without worrying about call charges" (65.63%).

When asked about the appeal of unlimited call plans (multiple responses allowed), "being able to call without worrying about call charges" was the most common at 65.63%.

This was followed by "easy to have long calls with family and friends" at 35.94% and "can use it for work calls without worrying about charges" at 34.38%.

Key Data 3: 1 in 4 people feel they "don't get their money's worth."

When asked about concerns (multiple responses allowed), "not calling much and feeling like I'm not getting my money's worth" was the most common at 25%. This was followed by "feeling the monthly fee is high" at 21.88% and "using the dedicated app is troublesome" at 20.31%.

While many users feel the monthly fee is cost-effective, a certain number of cases show dissatisfaction with costs when call frequency is low.

Overview of the Survey on Cheap SIM Unlimited Call Plans

The survey details are as follows:

Survey Name

Survey on Cheap SIM Unlimited Call Plans

Survey Method

Internet Survey (Freeasy)

Number of Valid Responses

255 people

Target Audience

Users of cheap SIMs

Survey Region

Japan

Survey Period

June 22, 2026 - June 29, 2026

Questions Asked

1 Are you using an unlimited call option?

2 What cheap SIM are you currently using?

3 Are you satisfied with the monthly fee?

4 How often do you make phone calls?

5 What do you find appealing?

6 Do you have any concerns?

7 What are your future usage intentions?

Tabulation and Analysis

CocoMoola Editorial Department

※This survey can be confirmed in the following article: Is it worth it for cheap SIM unlimited calls? Survey on user satisfaction and concerns

※When quoting the content of this survey, please include the following two points:

1 A link to CocoMoola (https://cc-moola.com/), the source of the survey 2 A link to the survey article (https://cc-moola.com/cheap-sim/survey/unlimited-calls)

▼Example Citation Source: Is it worth it for cheap SIM unlimited calls? Survey on user satisfaction and concerns | CocoMoola

About CocoMoola's User Surveys

CocoMoola collects and analyzes data to help users make comparisons and choices through surveys on consumer comparison behavior and selection realities.

The survey results are also used in the production of content such as comparison articles, ranking articles, and columns.

→ List of Surveys on Cheap SIMs here

About CocoMoola

CocoMoola comes from the idea that "if you come here, you can cover information on all sorts of things in the world." It is a site that introduces and compares information on various things related to daily life. We aim to support all users of CocoMoola in making the best choices.

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