Prodilight Inc. (Chuo-ku, Osaka; President & CEO: Hidemitsu Konan, Securities Code: 5580, hereinafter 'Prodilight'), a company advancing digital transformation in telephony, announces that the number of accounts for its cloud PBX service 'INNOVERA' has surpassed 55,000.

Additionally, the number of companies continuously using the service has exceeded 2,200, with many customers actively utilizing the platform. This achievement is made possible by the unwavering support and patronage of customers, sales partners, and all stakeholders, for which we express our deepest gratitude.

Reasons for Continued Growth in 'INNOVERA' Adoption

According to the KPI announcement published on June 18, 2026 (for May 2026)

Prodilight has established a distribution network tailored to the culture and characteristics of the telecommunications industry, partnering with approximately 570 sales partners across Japan, including companies specialized in telephony.

In particular, collaboration with key partner Otsuka Shokai Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President & CEO: Yuji Otsuka) has been strengthened. Since February 2025, 'INNOVERA' has been offered through Otsuka Shokai's corporate support service 'Tayore-ru,' further expanding the sales infrastructure.

Alongside increased new contracts due to enhanced distribution, high customer retention rates are a major factor driving the continuous growth in account numbers.

In business, telephone systems are expected not only to deliver high functionality for operational efficiency but also to provide reliability—ease of use for everyone and consistent, dependable connections. Based on this philosophy, 'INNOVERA' prioritizes a customer-centric service model, emphasizing the user-friendly experience unique to domestically developed cloud PBX systems and a comprehensive user support structure.

From the fiscal year ending August 2026, Financial Briefing Materials

While expanding features such as full call recording, voice-to-text transcription, user sentiment analysis, and integration with CRM (Customer Relationship Management) and SFA (Sales Force Automation) tools, the company also places strong emphasis on ensuring the reliability traditionally expected from landline phones and business phone systems.

As a result, 'INNOVERA' has steadily increased its account count while maintaining high customer retention.

Prodilight places importance on long-term, reliable service for all contracted customers. Therefore, the reported account numbers reflect only currently active accounts, not cumulative totals including past cancellations.

KPIs, including account numbers, are disclosed in a timely manner via the company's official website or the Timely Disclosure Network (TDnet).

From the fiscal year ending August 2026, Financial Briefing Materials

Moving forward, 'INNOVERA' will continue to leverage AI and integrations with third-party services to deliver new value that maximizes customer satisfaction, alongside highly reliable service offerings.

The company will also expand outreach to new customers and further enhance support systems for existing clients, continuing to address various challenges through voice communication solutions.

We sincerely appreciate your continued support and look forward to your ongoing trust in the evolving 'INNOVERA'.

Related Press Releases

Cloud PBX 'INNOVERA' Now Available via Otsuka Shokai's 'Tayore-ru' Service

URL: https://prtimes.jp/main/html/rd/p/000000153.000144252.html

Cloud PBX 'INNOVERA' Surpasses 50,000 Accounts

URL: https://prtimes.jp/main/html/rd/p/000000135.000144252.html

＜About Prodilight Inc. and 'INNOVERA'＞

Prodilight provides 'INNOVERA' (https://innovera.jp/), a cloud PBX system advancing 'telephone DX.' As a domestically developed 'Japan Quality' cloud PBX, INNOVERA enables employees to make and receive company calls via smartphones and PCs, offering a modern communication environment suitable for contemporary workstyles. It supports diverse use cases, from standard business phone functions to setting up small-scale call centers.

URL: https://prodelight.co.jp/

【Prodilight IR Note】

We have launched an official note page to deliver corporate information to stakeholders.

Please visit and follow.

URL: https://note.prodelight.co.jp/

【Inquiries Regarding This Release】

Prodilight Inc.

Planning & Administration Department: Shimizu, Noki

Email: [email protected]

Phone: 06-6233-4555

FAX: 06-6233-4588

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  • Source: PR TIMES
  • Category: News
  • Products / services: INNOVERA