Koiwai Milk Advances Data Infrastructure Development for AI Transformation, Rebuilding Governance with 'Kimino Mahoro for kintone'

R3 Institute has published a case study on business improvement at Koiwai Milk using its kintone utilization service, 'Kimino Mahoro for kintone.'

Background and Challenges Koiwai Milk is promoting digital transformation and established an 'AI Transformation Office' in October 2025. In preparing its data infrastructure for AI, the company faced two main challenges: 1. Absence of kintone governance (difficulty in tracking due to app sprawl). 2. Absence of a 'common language' (data definitions) between departments.

The company is using 'Kimino Mahoro for kintone' from R3 Institute to receive support from the upstream process, including the formulation of governance rules.

Future Prospects The framework for governance rules has been established, and the project is now in the adoption phase. The company aims to establish a labor-saving mechanism where data is managed correctly, leading to a cycle where the field leads autonomous improvements. For details, visit https://www.r3it.com/case/koiwaimilk.