What is 'RakuRaku Auto Response'?

It is an automated inquiry response system that utilizes AI to reuse past response history as knowledge assets. It automates email response generation, risk detection, and prioritization to support business efficiency.

What event is Raks Co., Ltd. exhibiting at this time?

The 'Call Center/CRM Demo & Conference 2026 in Osaka (19th Edition)' taking place from May 27 (Wednesday) to May 28 (Thursday), 2026, at MyDome Osaka.

What can be experienced at the 'RakuRaku Auto Response' booth?

You can experience detailed explanations of the efficiency features for inquiry response tasks and the automation features using generative AI, as well as see the actual operation screens.

What are the features of the AI functions in 'RakuRaku Auto Response'?

It features AI that automatically generates email responses based on accumulated past response history and FAQs, as well as functions for prioritizing emails based on content and detecting risks.

'Rakuraku Jido Outai' to Exhibit at 'Call Center/CRM Demo & Conference 2026 in Osaka'

Published May 25, 2026 7:00 PM ・ Updated Jun 14, 2026 7:29 AM ・ 3 min read ・ Source: PR TIMES

Rakus will showcase its automated customer service system, 'Rakuraku Jido Outai,' at the 'Call Center/CRM Demo & Conference 2026 in Osaka.' The booth will feature demonstrations of productivity tools powered by generative AI.

Rakus (Headquarters: Shibuya-ku, Tokyo; CEO: Takanori Nakamura) will exhibit its automated customer service system, 'Rakuraku Jido Outai,' at the 'Call Center/CRM Demo & Conference 2026 in Osaka,' to be held at MyDome Osaka from Wednesday, May 27, to Thursday, May 28, 2026.

This event is one of the largest business gatherings in Western Japan, showcasing the latest solutions in the call center and customer support industry. Many companies looking to improve customer experience (CX), optimize operations using AI, and address labor shortages will visit for information and business negotiations.

At the booth, Rakus will introduce productivity and AI-driven automation features for those interested in DX in customer service. Attendees will also be able to see the actual interface.

[Exhibition Overview] - Event Name: Call Center/CRM Demo & Conference 2026 in Osaka (19th Edition) - Dates: May 27 (Wed) - May 28 (Thu), 2026, 10:00 - 17:00 - Venue: MyDome Osaka - Booth: 3H-12 (3F)

[Exhibited Product] Automated customer service system 'Rakuraku Jido Outai' (formerly known as 'Mail Dealer')

Developed and sold by Rakus, 'Rakuraku Jido Outai' uses AI to transform past responses into knowledge assets. By automating reply generation based on history and risk detection for prioritization, it streamlines operations, improves visibility, and addresses issues like personnel dependency and missed responses. The company is actively integrating AI agent functions to achieve full automation.

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Source: PR TIMES
Category: Event

'Rakuraku Jido Outai' to Exhibit at 'Call Center/CRM Demo & Conference 2026 in Osaka'

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