Reelu株式會社推出了新服務「Reelu Premium」，旨在為訪日的富裕階層與VIP旅客提供服務。該服務透過語言能力、待客品質與品格三大標準嚴格篩選人才，以滿足對高附加價值旅遊體驗日益增長的需求。
營運多語言人才媒合服務「Reelu」的Reelu株式會社，現已推出一項專為接待VIP貴賓與富裕階層旅客現場需求而設的新服務「Reelu Premium」。該服務活用了公司在入境旅遊多語言人才媒合方面所積累的審查知識與全國專家網絡，提供行政口譯導遊、VIP隨行人員等10種類別的人才。所有推薦的人才均通過了基於語言能力、待客品質和個人品格三大主軸的獨家審查。隨著日本對高附加價值旅遊體驗的需求不斷增長，此服務解決了尋找不僅具備語言能力，還擁有卓越服務技巧和現場應變能力的專業人員的挑戰，協助企業能安心地提供高品質服務。
FACT BOX · 重點整理
- 來源：PR TIMES
- 分類：New Service Launch
常見問題
What is Reelu Premium?
Reelu Premium is a new service by Reelu Inc. that matches businesses with elite, multilingual personnel specifically selected to serve high-net-worth individuals and VIP guests visiting Japan.
Who is the target audience for this service?
The service targets inbound tourism operators and other businesses that require high-quality, on-site staff for hosting wealthy and VIP visitors, such as executive guides, shopping concierges, and VIP attendants.
How are the personnel for Reelu Premium selected?
Personnel are selected through a unique three-axis screening process that evaluates: 1) Communication skills (including language proficiency equivalent to TOEIC 900+), 2) Hospitality quality (prioritizing experience in 5-star hotels), and 3) Character and demeanor (assessed via interviews and tests).
What kind of roles can the matched personnel fill?
They can fill various roles including executive interpreter guides, VIP attendants, personal hosts, shopping concierges, gastronomy experience hosts, and support for MICE and corporate VIP events.
How does Reelu Premium differ from the standard Reelu service?
Reelu Premium is specialized for VIP/high-value projects, uses a stricter three-axis screening process, provides dedicated support from a manager, and has an inquiry-based pricing model, whereas the standard service covers broader needs with a success-fee model.