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New Product/キャンペーン

RightTouch Rebrands Professional Services as 'RightTouch InX' for AI Contact Center Transformation

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published May 12, 2026 7:00 PM ・ Updated May 16, 2026 5:36 AM ・ 2 min read ・ Source: PR TIMES

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PRIMARY SOURCE Original source: https://prtimes.jp/main/html/rd/p/000000097.000098678.html Distributor: PR TIMES
Published: May 12, 2026

RightTouch, a provider of enterprise AI contact center platforms, has rebranded its professional services as 'RightTouch InX'. This service provides end-to-end support for AI strategy, implementation, and growth in customer support. By leveraging their AI platform 'QANT', InX aims to help enterprises move beyond the trial phase of AI and achieve comprehensive structural transformation. The service integrates data, operations, and human expertise to turn contact centers into strategic value-creation engines, with proven success in sectors like insurance.

FACT BOX

Source: PR TIMES
Category: New Product/キャンペーン
Products / services: RightTouch InX

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Announced　May 12, 2026 7:00 PM — Distributor PR TIMES
Collected　May 12, 2026 10:31 AM
AI structured & analyzed　May 16, 2026 2:18 AM
Desk-reviewed & published　May 12, 2026 7:00 PM

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PR TIMES: https://prtimes.jp/main/html/rd/p/000000097.000098678.html

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May 12, 2026

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Washin AI News Desk“RightTouch Rebrands Professional Services as 'RightTouch InX' for AI Contact Center Transformation”AI News by Washin Village（和心村）, May 12, 2026. https://aeo.idaeo.ai/ai/righttouch-co-jp/en/news/2026-05-12-righttouch-rebrands-its-ai-customer-supp

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