Ringrow Co., Ltd., which operates a reused PC business, and the general incorporated association 'Okaeri Shugakko,' which operates IT community centers in repurposed schools, will launch an in-person support system for users of the 'R∞PC' brand starting June 1, 2026. This initiative establishes a system where users can 'meet and consult directly' at 21 'Shugakko' locations across 20 prefectures. While Ringrow has previously provided unlimited, lifetime phone support, it is introducing in-person support to address feedback such as 'it is difficult to explain the situation over the phone' and 'I want to consult while looking at the screen.' The digital divide is not just about 'whether you have a computer,' but also about the lack of 'someone to consult when in trouble.' By using Shugakko locations as consultation windows, the company aims to create a society where everyone can use digital devices with peace of mind.

FACT BOX

  • Source: PR TIMES
  • Category: business_partnership