S&K Holdings Launches AI-Driven BPO Service "SK Business Service" to Automate Back-Office Operations

S&K Holdings Co., Ltd. (Headquarters: Ishigaki City, Okinawa; CEO: Kengo Senuma) has officially announced the release of "SK Business Service," an AI BPO platform designed to solve severe labor shortages and rising administrative costs for small and medium-sized enterprises (SMEs) and regional businesses. This service leverages AI agents to fully automate accounting, general affairs, human resources, and inquiry responses.

1. Background and Development In regional Japan, recruiting specialized personnel for back-office roles has become increasingly difficult, with high labor costs placing a significant burden on management. S&K Holdings has utilized its internal expertise in automating group-wide operations and system development to create a service that functions as a common infrastructure for any business. The goal is to support the sustainability of regional enterprises through proven technology.

2. Key Features of "SK Business Service" Utilizing advanced Generative AI and Large Language Models (LLMs), the service provides more than just basic RPA, offering tailored AI agents for comprehensive automation. - Automation of Back-Office Tasks: Handles receipt processing, invoice verification, attendance data aggregation, and application form support. - Automated Inquiry Response: AI generates accurate, instantaneous responses for FAQs, customer support, and internal regulations. - Zero Recruitment and Training Costs: Enterprises can build a back-office infrastructure without the fixed costs associated with hiring and training. - Cost Performance: Available starting at 30,000 JPY per month (campaign price, infrastructure fees excluded), ensuring both quality and cost reduction.

3. Service Specifications - URL: https://skbusinessservice.ai/ - Target: SMEs, startups, and regional companies facing labor shortages. - Pricing: Starting from 30,000 JPY per month (tax excluded). - Release Date: Rolling launch starting May 2026.

4. About S&K Holdings The company operates across various fields, including business consulting, system development, venture investment, and group management. In 2026, it plans to establish the "Okinawa Remote Island Growth Investment Fund," focusing on solving social challenges through digital innovation.