Announcement of App Account Opening Service Starting in as Little as 1 Minute (※1)!

SBI Shinsei Bank, Ltd. (Head Office: Chuo-ku, Tokyo; President and Representative Director: Katsuya Kawashima) has introduced the Public Personal Authentication Service (※2) utilizing My Number Cards for account opening procedures within the "SBI Shinsei Bank App" starting Sunday, March 29, 2026.

Previously, account opening required multiple steps for identity verification document photography and numerous input fields, making the process time-consuming and cumbersome. The newly introduced system allows users to read their My Number Card with their smartphone, eliminating the need for identity verification document photography and some information input, leading to a smoother application process. Furthermore, the time to complete account opening has been significantly reduced from the previous "shortest next day" to "shortest 1 minute (※1)". This enables customers to apply on the spot whenever they decide, even during their busy daily lives, and start using their account immediately.

▼ My Number Card Reading Procedure for Account Opening (Varies by OS)

SBI Shinsei Bank prioritizes customer experience (CX) in all aspects of financial services and is committed to resolving customer feedback regarding "complexity" and "difficulty of use." Moving forward, we will continue to sequentially expand functions and services that are more convenient, easier to use, and provide peace of mind through various channels such as our app and internet banking. We look forward to your continued support of SBI Shinsei Bank.

※1 Shortest time from application completion to account opening completion. If the account opening application completion time is outside the following hours, or depending on system status, application details, or screening status, the shortest account opening may not be achieved. (Weekdays excluding Sundays: 4:00 AM - 11:00 PM / Sundays: 8:00 AM - 11:00 PM)

※2 The Public Personal Authentication Service is a secure and reliable system that uses the digital certificate embedded in the IC chip of the My Number Card to publicly verify identity online while preventing impersonation and data tampering. SBI DigiTrust Co., Ltd. (Head Office: Minato-ku, Tokyo; President and Representative Director: Motonobu Ichimura) provides the services for the introduction of this system, and SBI NeoBanking System Co., Ltd. (Head Office: Minato-ku, Tokyo; President and Representative Director: Noriyoshi Kimura) is responsible for system development.

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