What is 'Buddycom', the tool introduced by Kobe Steel?

It is a live communication platform that allows multiple people to communicate simultaneously using voice, text, video, and location information, similar to a transceiver, on smartphones and tablets.

What effects did the introduction of Buddycom have on Kobe Steel's operations?

The time lag in reporting via phone or email was eliminated, and communication became more active. Additionally, the mandatory launch function for reliable information transmission outdoors and the real-time location tracking feature for managers enhanced safety management.

In what environment is Buddycom utilized?

It is flexibly used in the Kako Steelworks, which boasts one of the largest areas in Japan at 5.7 million square meters, tailored to the characteristics of each department.

What is Kobe Steel's future strategy for using Buddycom?

They aim to expand its use across the group by utilizing the safety support function that sends alerts during emergencies and by promoting its deployment to other departments and sites.

What are the strengths of Buddycom by Science Arts Co., Ltd.?

Its strengths include the ability to achieve radio-like communication using existing devices over internet communication networks (4G, 5G, Wi-Fi) and AI-driven digital assistant features.

Kobe Steel Implements 'Buddycom' at its Massive Kakogawa Works

Published May 21, 2026 8:40 PM ・ Updated Jun 14, 2026 4:55 PM ・ 3 min read ・ Source: PR TIMES

Kobe Steel has implemented the live communication platform 'Buddycom' at its Kakogawa Works. By enabling real-time voice integration and location visualization across the 5.7 million square meter site, the company aims to enhance site communication and safety management.

Science Arts Inc. has announced that Kobe Steel, Ltd. (Kobe Steel) has implemented 'Buddycom,' a live communication platform for frontline workers, at its Kakogawa Works.

Kobe Steel is flexibly utilizing Buddycom to suit the varying site environments and operational processes of its different departments. Across its 5.7 million square meter site—one of the largest in Japan—the platform enables real-time voice coordination and location visualization, contributing to improved communication and advanced safety management.

The implementation addresses challenges stemming from the company's diversified business operations. Departments such as Ironmaking and Equipment have many employees working alone across expansive yards. Previously, communication relied on phone and email, causing delays and psychological barriers to reporting, while public broadcasts were difficult to hear outdoors. Accurately locating staff also posed significant safety challenges.

With Buddycom, information sharing, such as task completion reports, has become more active. The smartphone's 'forced activation function' ensures that critical information, such as weather updates, is received even in noisy outdoor environments. Furthermore, real-time location sharing allows managers to immediately grasp site conditions, significantly improving staff peace of mind and safety.

Moving forward, Kobe Steel plans to utilize features such as one-tap safety alerts and expand the platform to other departments and locations, aiming to improve operational efficiency across the entire group.

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Source: PR TIMES
Category: News
Products / services: Buddycom

Kobe Steel Implements 'Buddycom' at its Massive Kakogawa Works

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