ServiceNow Japan合同会社 News Releases

AI Transforms Customer Service – A Turning Point for Next-Generation CRM Balancing Empathy and Speed; ServiceNow Japan Releases Global CX Survey Report

ServiceNow Japan has released "The CX Shift," a global CX survey report, identifying three structura… · 2026-04-03

ServiceNow Shifts from AI as a Supporting Role to a Fully AI-Native Experience Across All Products and Packages

ServiceNow announced a major shift, making AI, data, security, and governance standard across its en… · 2026-04-10

AI is Changing Customer Support – The Turning Point for Next-Generation CRM Balancing Empathy and Speed, ServiceNow Japan Releases Global CX Research Report

A global survey by ServiceNow and ThoughtLab reveals three major gaps in Customer Experience (CX) de… · 2026-04-03

ServiceNow and Kyndryl Renew Snow Brand Megmilk's Workflow System

ServiceNow and Kyndryl renew Snow Brand Megmilk's workflow system. · 2026-03-29

ServiceNow Completes Acquisition of Armis, Closing the Gap in Asset Visibility and Cyber Risk

ServiceNow has finalized its acquisition of Armis, significantly enhancing real-time discovery and p… · 2026-04-22

Now Assist and Other AI Capabilities Registered in ISMAP Cloud Service List

ServiceNow Japan has announced that its AI feature set, including Now Assist, has been registered in… · 2026-06-04

ServiceNow and Accenture Launch FDE Program to Accelerate Enterprise-Wide Agentic AI Deployment

ServiceNow and Accenture have launched the Forward Deployed Engineering (FDE) program to accelerate … · 2026-06-02

AI Transforms Customer Service – A Turning Point for Next-Generation CRM Balancing Empathy and Speed; ServiceNow Japan Releases Global CX Survey Report

ServiceNow Japan has released "The CX Shift," a global CX survey report, identifying three structura… · 2026-04-03

“AI that empowers people.” ServiceNow Japan to air new TV commercial starring Takao Osawa from May 11

ServiceNow Japan will begin airing a new TV commercial titled "AI that empowers people." starring ac… · 2026-05-11

ServiceNow Unveils Real-time Data Foundation to Power Autonomous AI Across the Enterprise

At Knowledge 2026, ServiceNow announced new data capabilities designed to unleash the full power of … · 2026-05-08

ServiceNow Build Agent Now Generally Available, Incorporating Governance by Default and Full Compatibility with Leading AI Coding Tools

ServiceNow has announced the general availability of "Build Agent" and enhanced its integration with… · 2026-05-08

ServiceNow University Accelerates Career Development with Real-time Coaching and Simulations

ServiceNow University has added "AI Learning Guide" and "SimStudio" to its AI learning platform, acc… · 2026-05-08

ServiceNow Unveils Autonomous Security & Risk, Integrating Armis and Veza to Manage All AI Agents, Identities, and Connected Assets

ServiceNow announced "Autonomous Security & Risk" at its annual "Knowledge 2026" event, integrating … · 2026-05-08

ServiceNow Expands Agentic AI Governance from Desktop to Data Center Through Partnership with NVIDIA

ServiceNow announced a significant expansion of its partnership with NVIDIA, introducing 'Project Ar… · 2026-05-07

ServiceNow Expands Autonomous Workforce to All Key Business Areas

ServiceNow announced a significant expansion of its Autonomous Workforce at its annual customer and … · 2026-05-07

ServiceNow Expands AI Control Tower: Enabling Detection, Monitoring, Governance, Protection, and Measurement of AI Deployed Across All Systems in an Organization

ServiceNow announced the expansion of its AI Control Tower at its annual customer and partner event,… · 2026-05-07

ServiceNow Transforms Enterprise AI Chaos into Control with a Platform for Governed Autonomous Work

ServiceNow announced an integrated platform for governed autonomous work at 'Knowledge 2026' to cont… · 2026-05-07

ServiceNow Otto Delivers Unified, Governed AI Experience for the Enterprise

ServiceNow announced "ServiceNow Otto," a unified and governed AI experience for the enterprise, at … · 2026-05-07