UCC Coffee Achieves Stable Supply through Digital Transformation of Import Operations with Shippio

Shippio, Inc. announced that UCC Coffee has adopted its digital forwarding service, 'Shippio Forwarding,' and trade management cloud, 'Shippio Cargo,' to enhance the resilience of its coffee bean import supply chain. Since its founding in 1933, UCC has maintained an integrated system to deliver the value of coffee. However, in recent years, soaring international prices for raw coffee beans and logistics delays have made demand forecasting and inventory management increasingly difficult. Trade operations were burdened by managing inquiries across various channels like email and fax, as well as manual document verification. To address these challenges, UCC implemented Shippio's services. As a result, the company achieved a roughly 30% reduction in logistics costs by switching forwarders and significantly reduced the time spent on inquiries through improved visibility. Furthermore, the new 'AI Invoice Verification' feature has standardized complex verification tasks, strengthening the company's stable supply system.