What kind of company is Sierra?

Sierra is a global AI company that uses AI agents to support high-quality customer experiences (CX) for large enterprises, including product recommendations and customer support.

Why did Sierra acquire OPERA TECH?

Sierra and OPERA TECH share the vision of providing AI-driven customer experiences to large enterprises, and the acquisition aims to accelerate AI deployment in the Japanese enterprise market.

Does Sierra have any AI implementation track records?

Sierra's AI has been implemented in hundreds of companies worldwide. For example, at major telecommunications company Singtel, it was operational within 10 weeks and achieved a resolution rate of over 70% for inquiries.

Sierra Acquires Japanese AI Company "OPERA TECH"

Published Mar 30, 2026 6:00 PM ・ Updated Jun 13, 2026 11:56 PM ・ 2 min read ・ Source: PR TIMES

Sierra announced the acquisition of OPERA TECH, a Tokyo-based enterprise AI company. This move accelerates Sierra's mission to provide AI agent-driven customer experiences to large enterprises in the Japanese market.

*This article is a reproduction of a blog post by Sierra.*

Today, Sierra announces the acquisition of OPERA TECH, an enterprise AI company based in Tokyo.

OPERA TECH co-founders Keita Morikawa and Kiyoto Kunii founded the company with the vision of "providing high-quality customer experiences powered by AI to large enterprises." This concept aligns perfectly with our philosophy that AI agents should be the starting point of customer experience (CX), supporting every touchpoint with customers, including product proposals, customer support, user registration, troubleshooting, and churn prevention.

To Japanese Enterprises Hundreds of the world's leading companies are already utilizing Sierra to build more natural and superior customer experiences. If you are interested, please contact us via our inquiry form.

Case Studies: - Singtel (a leading communications technology company in Asia): Launched production operations in 10 weeks and achieved an inquiry resolution rate of over 70%. - Next...

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Source: PR TIMES
Category: M&A
Organizations: Singtel

Sierra Acquires Japanese AI Company "OPERA TECH"

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To Japanese Enterprises Hundreds of the world's leading companies are already utilizing Sierra to build more natural and superior customer experiences. If you are interested, please contact us via our inquiry form.

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