Sky Inc. has recently released a video titled "Transforming Sales: Eliminating 'Invisible Waste' and Creating True Customer Value through Organizational Design" on its official YouTube™ channel.

This video explains the evolving role of sales in the AI era and how organizations can overcome the common challenge of "invisible waste" to design operations that create genuine customer value. Takumi Kanai, who leads product planning and development at Sky's ICT Solutions Division, provides an in-depth explanation of how the company's product, "SKYSEA Client View," and its "AI Workstyle Analysis Report Service," can address operational challenges faced by sales teams, as AI reshapes the expectations of sales roles.

Video Highlights

1. The Transformation of Sales in the AI Era

In today's environment, where AI handles product comparisons and information gathering, the role of sales is shifting from simple product promotion to a "problem-solving" approach—deeply engaging with customers' businesses to address core challenges. The video explores this new sales paradigm, emphasizing how AI can be used to gain deeper customer insights and deliver higher-value proposals. It highlights the importance of data-driven conversations in building trust with customers.

2. The Nature of "Invisible Waste"

International surveys indicate that Japanese sales professionals spend relatively little time interacting with customers. This is largely due to time spent on non-core tasks such as order processing, delivery scheduling, and internal reporting—what the video calls "invisible waste." These inefficiencies cannot be resolved through individual effort alone; organizational redesign is essential. The video demonstrates how Sky's "AI Workstyle Analysis Report Service" uses objective PC log data to visualize work patterns, identify organizational bottlenecks, and drive meaningful improvements.

3. How Should Time Saved by AI Be Invested?

The video explores how time saved by eliminating operational inefficiencies should be reinvested into creating customer value. It argues that the best use of this time is in building hypotheses to solve customer challenges. Even if a proposal misses the mark, the sincere effort to understand and address customer needs builds trust and opens future business opportunities. The video emphasizes that AI should act as a powerful partner, enabling humans to focus on more creative and strategic work.

Overview of the Client Management Software "SKYSEA Client View"

"SKYSEA Client View" is software designed around the concept of "usability," equipped with features that support information leak prevention and IT operations management, including log management, security management, and device management. It includes endpoint security features to counter escalating cyberattacks and supports diverse workstyles such as remote work. The software also offers integration solutions that enhance protection by connecting with products from various manufacturers. Services are available in both on-premises and cloud versions, customizable based on the number of PCs, security policies, and workstyles. Sky is actively developing AI-powered features, ensuring continuous evolution.

SKYSEA Client View Website

https://www.skyseaclientview.net/

YouTube™: Sky Inc. Official Channel

https://www.youtube.com/@Sky_Inc.

SKYSEA and SKYSEA Client View are registered trademarks of Sky Inc.

YouTube™ is a registered trademark or trademark of Google LLC.

Other company and product names mentioned are trademarks or registered trademarks of their respective companies.

Modifying any part or all of the text and images (photos, illustrations, etc.) contained in this document is strictly prohibited, regardless of reason or form.

The information presented is current as of the date of publication and is subject to change without prior notice.

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Organizations: Google LLC
  • Products / services: SKYSEA Client View