SocialTech Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; CEO: Toru Mochizuki), an e-commerce company dealing in cosmetics and quasi-drugs, launched "Chap Up MD Online" on Wednesday, March 18, 2026. This new online medical consultation platform, a collaborative effort with partner medical institution "Yoyogi Will Clinic," is an expansion of the hair growth brand "CHAP UP," which has surpassed 13 million units in cumulative sales*.
This service allows users to complete the entire process online, from a doctor's consultation to the prescription of medication and home delivery procedures.
*As of October 2025, according to SocialTech research
"Chap Up MD Online" Official Website https://chapup.mdonline.jp/
Background of the Service Launch Until now, "CHAP UP" has supported many customers with their scalp care and concerns through the sale of quasi-drug hair growth lotions and shampoos. To meet the increasingly diverse needs of our customers, we have launched an online medical consultation platform service in partnership with a medical institution. In addition to traditional care, we have established a system that makes it easy to deliver prescription drugs based on diagnoses by specialist doctors. Through an approach utilizing prescription medications, we will support the resolution of each customer's deep-rooted concerns.
[Three Features of the Service] 1. Easy from Home! "Fully Web-Based" Requiring No Hospital Visits Everything from the preliminary medical questionnaire to the consultation via video call with a doctor (about 10 minutes) can be done entirely online. Without the hassle of commuting or waiting times, busy individuals or those who value privacy can receive medical attention without worrying about the eyes of others.
2. "Speedy Home Delivery" Arriving as Early as the Next Day After the consultation, the medication prescribed by the doctor is promptly shipped and delivered to your home as early as the next day. Smooth receiving enables effortless continuous care.
3. "Medical Partnership" Produced by Yoyogi Will Clinic Consultations are conducted by doctors through a collaborative system with "Yoyogi Will Clinic" located in Shibuya-ku, Tokyo. Even for those who feel anxious about online consultations, careful explanations and appropriate diagnoses are provided before prescribing medications tailored to the patient's symptoms and medical history.
[Usage Flow] 1. Select Prescription Medication and Desired Consultation Date Add your desired menu to the cart from the official website and select your preferred date and time for the consultation.
2. Register Medical Questionnaire and Payment Information Fill out the web medical questionnaire in advance and register your payment information.
3. Online Consultation At the reserved date and time, conduct a consultation with a doctor via video call using a smartphone or computer.
4. Payment and Delivery Payment is completed after the consultation ends, and the prescription medication is delivered to your home.
[Future Prospects] Currently, we primarily offer consultation menus for men, but we also plan to launch "services for women (female AGA, female medical diet, etc.)" during April of this year (2026). "CHAP UP" will continue to strive for service expansion and quality improvement so that everyone's life can become richer and more positive.
[Service Overview] Service Name: Chap Up MD Online Official Website URL: https://chapup.mdonline.jp/ Partner Medical Institution: Yoyogi Will Clinic (Location: Prenge Yoyogi 2F, 1-35-1 Yoyogi, Shibuya-ku, Tokyo 151-0053)
《CHAP UP Official Shops》 Official Site: https://chapup.jp/ Amazon: https://www.amazon.co.jp/stores/TOP/page/09065293-B88C-40F6-82CD-36524690D548 Rakuten: https://www.rakuten.co.jp/chap-up/ Qoo10: https://www.qoo10.jp/shop/socialtech Yahoo! Shopping: https://store.shopping.yahoo.co.jp/socialtech/ Official Instagram: https://www.instagram.com/chapup_official/ Official X: https://x.com/chapupofficial
FACT BOX
- Source: PR TIMES
- Category: New Product|Partnership
- Products / services: CHAP UP