Seminar Announcement: No More Worries! Guidance and Legal Responses for Problem Employees

[Seminar Details] https://www.ssk21.co.jp/S0000103.php?spage=pt_26240

[SSK Seminar] No More Worries! Guidance and Legal Responses for Problem Employees

[Instructors] Human Power Research LLC President and CEO: Shinichi Mori

Ugajin International Law Firm Attorney at Law (Japan & New York State): Takashi Ugajin

[Date & Time] Friday, June 19, 2026, 2:00 PM - 5:00 PM

[How to Attend] - Live Streaming (Zoom Webinar) - Archive Streaming (Available for viewing at your convenience as many times as you like for 2 weeks)

[Key Lecture Content] If there are employees in your company who constantly cause problems such as neglect of duties, lack of ability, or interpersonal troubles, you might ultimately consider encouraging them to resign. However, it is necessary to first have discussions with them and provide coaching to aim for improvements in their attitude toward work and their skills. Yet, supervisors and HR personnel may find themselves at a loss when the employee fails to improve despite earnest guidance. In the first half of this seminar, an HR training consultant will explain effective responses to awaken problem employees, incorporating practical workshops. In the second half, an attorney knowledgeable in HR matters will explain in plain language the legal responses for problem employees who still do not improve even after such measures, including case studies.

<1> Key Points for Coaching Practices Aimed at Improving Work Attitude and Skills Shinichi Mori [14:00 - 15:55]

1. What is a Problem Employee? (1) Definition of a problem employee (2) Why problem employees exist (3) Responses to problem employees

2. Typical Characteristics of Problem Employees [Includes individual workshop/explanation for all items] (1) Neglect of duties (2) Significant lack of ability (3) Excessive assertion of rights (4) Disrupting company order

3. Specific Responses to Problem Employees (1) Preventing power harassment claims - What is power harassment? - Points to keep in mind (2) Records over memory (leaving evidence) - Creating guidance records - Having a record keeper present at 1-on-1 meetings (witness) (3) Conveying instructions and orders in writing - Utilizing work order sheets - Interim confirmation after conveyance (4) Creation of work order sheets [Individual Workshop]

4. Individual Guidance for Problem Employees (Teaching and Coaching) (1) Subordinate guidance method of the former Imperial Japanese Navy "Guidance method of Fleet Admiral Isoroku Yamamoto" (2) Praising to encourage growth (Pygmalion effect) (3) The importance of raising self-esteem (4) Differences between teaching and coaching (5) Three basic skills of coaching 1. Enhancing listening skills - What is listening? - 7 points of listening 2. Enhancing acknowledgment skills - Acceptance - Finding good points to praise - Recognizing differences in values 3. Enhancing questioning skills - Closed questions - Open questions - Past questions - Future questions (6) Two-stage guidance method (Combination of teaching and coaching)

5. Responses After Individual Guidance for Problem Employees (1) Normal business guidance (2) Observation of progress (3) Encouragement of voluntary resignation

<2> Legal Responses for Problem Employees Who Still Do Not Improve - Exploring Various Case Studies Takashi Ugajin [16:05 - 17:00]

1. Can Problem Employees Always Be Fired!? (1) Flow of dealing with problem employees (2) Legal perspectives (3) The reality of dismissal disputes

2. Case Studies (1) Case of an uncooperative problem employee (2) Case of a problem employee with significantly poor work ability (3) Case of a problem employee with mental weaknesses

[Inquiries] Shin-Shakai Systems Research Institute Zymax Nishi-Shimbashi Bldg. 4F, 2-6-2 Nishi-Shimbashi, Minato-ku, Tokyo Email: [email protected] TEL: 03-5532-8850 FAX: 03-5532-8851 URL: https://www.ssk21.co.jp

[About Shin-Shakai Systems Research Institute (SSK)] Established on December 6, 1996, Shin-Shakai Systems Research Institute (SSK) has been in the business of providing information services for over 28 years, planning and hosting about 500 business seminars for corporations annually. SSK seminars aim to contribute to the creation of business opportunities by quickly providing high-level management strategy information, marketing information, technology information, etc., in a diversifying business environment. In addition, we develop various businesses centered on the seminar business, such as seminar planning and operation outsourcing.