McDonald's May Discontinue 'Table Service' via Self-Order Kiosks? Official Announcement Expected on July 27

McDonald's 'table service' via self-order kiosks may be undergoing changes. Recent leaks from internal staff online suggest that starting next week, customers who wish to enjoy table service will no longer be able to use physical kiosks and must instead place orders exclusively through the McDonald's mobile app. This convenient feature, popular among many customers, has sparked widespread attention following the rumors of its discontinuation.

End of kiosk number-tag service? Table delivery may soon require app-only ordering

McDonald's introduced 'digital self-order kiosks' in 2018, along with the 'table service' feature. After ordering, customers input a number tag and complete payment, then wait at their seats for staff to deliver the food. However, according to employee posts on Threads, this long-standing kiosk-based service is set to be discontinued, with the functionality fully transitioning to the mobile app launched last year.

Official response: Internal procedures underway, full details to be announced on July 27

In response to online rumors about the discontinuation of 'table service' via kiosks, McDonald's Taiwan issued an official statement. The company said it will 'officially announce relevant information on the 27th after completing internal procedures,' and expressed gratitude for customer support.