With the widespread adoption of 5G, the standard for mobile network quality has evolved beyond simple speed tests to encompass full-time, all-scenario stability. The international mobile network analytics firm Opensignal has released its 2026 H1 'Taiwan Mobile Network Experience Report,' in which Taiwan Mobile claimed six top honors. Notably, it achieved first place in 'Network Reliability' and 'Service Quality Consistency'—the only provider to do so in Taiwan. It also shared the top spot in four additional categories: 'Video Experience,' 'Voice App Experience,' '5G Voice App Experience,' and 'Network Availability.' In Opensignal’s February 2026 '2026 Global Mobile Network Experience Report,' Taiwan Mobile’s '4G/5G Availability' reached 99.4%, ranking first in Taiwan and third globally, placing it among the world’s leading mobile networks.

Taiwan Mobile CEO Lin Zhichen stated, 'Consumers now evaluate telecom providers not just on peak speed, but on overall experience. In the AI era, whether it’s real-time Q&A or video generation, users demand stable connectivity at all times and in all scenarios. Taiwan Mobile’s six top rankings in the Opensignal assessment, especially our 4G/5G Availability ranking third globally, prove we deliver the highest-quality experience for the 5G+AI era. As a result, our 5G users’ average monthly data consumption has increased by 15% year-on-year. We are proud to support increasingly diverse digital applications with globally benchmarked network quality. Taiwan Mobile will continue investing in infrastructure to further advance this global standard.'

Taiwan Mobile is the only provider to rank first in both 'Network Reliability' and 'Service Quality Consistency.' The former measures a device’s ability to connect, complete data transmission, and minimize interruptions. The latter evaluates whether the network meets the speed and latency standards required for 1080p video streaming, video conferencing, and mobile gaming. Taiwan Mobile users can maintain stable connections whether in online meetings, file transfers, or cloud gaming via the 'GeForce NOW Alliance Taiwan Mobile.'

With the growing popularity of video streaming, navigation, mobile payments, and AI-powered real-time services, constant connectivity has become a fundamental need in modern life. 'Network Availability' measures the smoothness of mobile network usage across daily activity areas. The global report’s '4G/5G Availability' calculates the proportion of time a device is connected to 4G or 5G networks. 'Video Experience' recognizes Taiwan Mobile’s performance in loading speed, video quality, and playback smoothness, enabling stable streaming on platforms like MyVideo, Netflix, or Disney+. 'Voice App Experience' and '5G Voice App Experience' ensure smooth calling and video conferencing.

Taiwan Mobile leverages NRCA technology to combine 60MHz and 40MHz bandwidths in the 3.5GHz band, forming Taiwan’s largest 100MHz 5G golden spectrum, complemented by 700MHz low-band resources. The company has also expanded into rural and mountainous areas, constructing thousands of base stations and achieving over 99% mobile communication coverage in remote regions. This ensures users across all areas enjoy stable connectivity and internationally recognized network experiences.

FACT BOX

  • Source: PR Times
  • Category: Survey
  • Organizations: Opensignal / Netflix / Disney+
  • Products / services: MyVideo