TobilaPhone Cloud Wins 'Leader' in Three Categories at ITreview Grid Award 2026 Summer

Tobila Systems Co., Ltd. (Headquarters: Naka-ku, Nagoya, Aichi; President and CEO: Atsushi Aketa; Securities Code: 4441; hereinafter 'Tobila Systems') announces that its cloud-based business phone service, 'TobilaPhone Cloud,' has received the highest 'Leader' designation in three categories—Cloud PBX, IVR (Interactive Voice Response), and IP Phone App (050)/VoIP Mobile—at the 'ITreview Grid Award 2026 Summer.' This award recognizes products with high customer satisfaction based on user reviews.

'Leader' Recognition in Three Categories: Cloud PBX, IVR, and IP Phone App

TobilaPhone Cloud has earned the top 'Leader' status in the Cloud PBX, IVR (Interactive Voice Response), and IP Phone App (050)/VoIP Mobile categories at the ITreview Grid Award 2026 Summer. This marks the 18th consecutive term that the service has achieved 'Leader' status across these three categories.

TobilaPhone Cloud Award Categories:

Cloud PBX: https://www.itreview.jp/categories/pbx

IVR (Interactive Voice Response): https://www.itreview.jp/categories/ivr

IP Phone App (050)/VoIP Mobile: https://www.itreview.jp/categories/ip-phone

About ITreview Grid and the 'Leader' Designation

ITreview (AiTiReview) is a review platform for business IT products and cloud services. It provides the 'ITreview Grid,' a proprietary four-quadrant map that visualizes customer satisfaction and market awareness based on real user reviews.

The 'ITreview Grid Award 2026 Summer,' announced in July, identifies products with outstanding customer satisfaction and market recognition as 'Leaders,' awarding them an official badge. Achieving 'Leader' status on ITreview is a prestigious honor, signifying strong support from a large user base.

High Customer Satisfaction: 4.3 Stars

TobilaPhone Cloud has achieved an average customer satisfaction rating of 4.3 stars on ITreview (as of July 15, 2026, based on 111 reviews). Below are selected user reviews:

View all TobilaPhone Cloud reviews at:

https://www.itreview.jp/products/tobilaphonecloud/reviews

About TobilaPhone Cloud

TobilaPhone Cloud is a cloud-based business phone system that requires no on-site equipment or installation. It supports multiple devices, including smartphones, PCs, and IP phones, enabling flexible communication tailored to modern workstyles.

In addition to 050 IP phone numbers, users can obtain new numbers with geographic area codes or toll-free numbers, or port existing numbers. The service includes standard calling features such as external/internal calls and call forwarding, as well as productivity-enhancing functions like call recording, IVR (automated voice response), and call transcription. It integrates seamlessly with external tools such as Salesforce, HubSpot, and kintone, streamlining call logging and contact management. Advanced AI features, including call summarization and automatic labeling of call histories, allow users to quickly grasp call content.

With its user-friendly, in-house developed platform and comprehensive support, TobilaPhone Cloud is accessible even to first-time cloud PBX users.

Official Website for TobilaPhone Cloud:

https://tobilaphone.com/biz/cloud/

About Tobila Systems

Tobila Systems leverages technology to solve social challenges, offering services to combat fraud, phishing, and gray-zone crimes. The company collects and analyzes data on scam calls and SMS messages to build a database for its 'Nuisance Information Filter Service,' which automatically blocks fraudulent communications. This service is available for landlines, mobile phones, and business lines, serving approximately 1.5 million users monthly.

<Company Overview>

Company Name: Tobila Systems Co., Ltd.

Representative: President and CEO Atsushi Aketa

Securities Code: 4441 (Tokyo Stock Exchange Standard Market)

Founded: December 1, 2006

Headquarters: 7F Pacific Square Nagoya Nishiki, 2-5-12 Nishiki, Naka-ku, Nagoya, Aichi

Official Website: https://tobila.com/