What is the purpose of the seminar?

The seminar aims to help companies appropriately address customer harassment and job hunting sexual harassment in preparation for legal reforms in October 2026, and to avoid risks of public disclosure by the government and liability for damages.

The speaker is Attorney Ran Mukai from Tashiro Keiei Law Office, who specializes in labor law and has handled numerous labor cases and personnel labor issues on behalf of companies.

When and where will the seminar be held?

The seminar will be held online on June 16, 2026, from 14:00 to 15:30.

How much is the participation fee?

The seminar is free for advisory clients, DC member companies, and PAL Research Group members. For general participants, the fee is 20,000 yen per person, excluding tax.

What will be covered in the seminar?

The seminar will cover practical measures based on the latest draft guidelines, including internal regulation development, manual creation, criteria for judging customer harassment, and establishing systems to prevent violations of the duty of care.

Responding to Legal Amendments Effective October 2026! Attorney Ran Mukai to Speak at "Customer Harassment & Recruitment Sexual Harassment Prevention Seminar" on June 16

Published May 25, 2026 5:00 PM ・ Updated Jun 14, 2026 5:01 AM ・ 4 min read ・ Source: PR TIMES

Tokai Social Insurance Labor Scrivener Corporation will host an online "Customer Harassment & Recruitment Sexual Harassment Prevention Seminar" on June 16, featuring attorney Ran Mukai from Tokiwagi Law Office, to prepare for the legal amendments effective in October 2026.

In preparation for the legal amendments effective October 2026, companies are strongly required to implement measures against "customer harassment (kasu-hara)" and "recruitment-related sexual harassment." Failure to implement such measures can lead directly to management risks, including public naming by authorities, damages for breach of safety considerations, and serious turnover issues.

This seminar will provide a thorough explanation of key points for developing internal regulations and building manuals based on the latest draft guidelines, tailored to practical business needs.

Background of the Seminar In recent years, unreasonable demands from customers (customer harassment) and harassment toward job seekers using positions of authority have become serious social issues. In response, the government has solidified its policy to mandate countermeasures starting October 2026. In an era of deepening labor shortages, "companies that cannot protect their employees" will not be chosen. This seminar presents specific prescriptions for protecting brand value and building sustainable organizations.

Key Learning Points - Avoiding Administrative Risks: Essential practices to avoid public naming. - Internal Regulations & Manual Development: Schedules and specific proposals to meet the October 2026 implementation deadline. - On-site Judgment Criteria: Where is the line between "legitimate complaints" and "customer harassment"? - Legal Defense: Establishing structures to avoid being charged with breach of duty of safety.

Lecturer Ran Mukai, Tokiwagi Law Office Registered as an attorney in 2003. Specializes in labor law from the company's perspective throughout her career. Involved in numerous labor cases requiring union correspondence, such as karoshi (overwork death) lawsuits, dismissal lawsuits, and wage reduction cases.

Event Overview - Date/Time: June 16, 2026 (Tue) 14:00 - 15:30 - Venue: Online - Target: Executives, HR personnel, and management-level staff - Participation Fee: Free for advisory clients, DC member companies, and PAL study group members. 20,000 JPY (excl. tax) per person for the general public.

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Source: PR TIMES
Category: Event

Responding to Legal Amendments Effective October 2026! Attorney Ran Mukai to Speak at "Customer Harassment & Recruitment Sexual Harassment Prevention Seminar" on June 16

⚡ Key Points

Event Overview - Date/Time: June 16, 2026 (Tue) 14:00 - 15:30 - Venue: Online - Target: Executives, HR personnel, and management-level staff - Participation Fee: Free for advisory clients, DC member companies, and PAL study group members. 20,000 JPY (excl. tax) per person for the general public.

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