[transcosmos Online Seminar] Rakuten Ichiba & Yahoo! Shopping Operations: The 'Operational Structure' determines potential, June 24th (Wed)

Seminar Overview transcosmos will host an online seminar titled 'Rakuten Ichiba & Yahoo! Shopping Operations: The 'Operational Structure' determines potential – Learning operational re-engineering from transcosmos x Five Springs case studies' on June 24th (Wed).

While the e-commerce market continues to expand, operators on Rakuten Ichiba and Yahoo! Shopping are facing increasing challenges, including intensified price competition, soaring advertising costs, frequent specification changes, and logistics constraints. Many client companies are struggling with 'low profit retention' despite numerous measures implemented. In this seminar, based on real-world experience supporting Rakuten Ichiba and Yahoo! Shopping, transcosmos and Five Springs will share expertise on KPI design, decision-making frameworks, and operational re-engineering techniques that make a difference in results.

### Seminar Highlights - Structuring the reasons why 'profits don't remain' even after implementing measures - Introducing concrete examples of e-commerce operational improvements that do not rely solely on advertising - Re-engineering e-commerce operations based on role division, learned from support cases

### Target Audience - E-commerce business leaders who have not met revenue and profit targets - E-commerce operations staff for Rakuten Ichiba and Yahoo! Shopping - Field leaders struggling with resource shortages due to small team sizes or dual roles

### Event Details - Date & Time: June 24, 2026 (Wed) 14:00–15:00 - Venue: Online (Zoom) - Fee: Free (Pre-registration required) - Organizer: transcosmos inc.

### Program - 14:00–14:05 Opening Remarks - 14:05–14:30 [Part 1] Why don't profits remain even after implementing measures? - 14:30–14:50 [Part 2] What is the operational re-engineering realized by transcosmos x Five Springs? - 14:50–15:00 Q&A and Closing Remarks