How did the 69-year-old employee at Shinei Kakoh use generative AI to save time?

The employee used generative AI with TricoLogic's support to automate fax ordering, saving 80 hours monthly.

What role did TricoLogic play in the AI project at Shinei Kakoh?

TricoLogic provided implementation support for the generative AI system at Shinei Kakoh.

How many monthly hours did the Shinei Kakoh employee save using the AI system?

The Shinei Kakoh employee saved 80 hours per month through the automated fax ordering system.

What was the age of the Shinei Kakoh employee who developed the AI system?

The Shinei Kakoh employee who developed the AI system was 69 years old.

Did the Shinei Kakoh employee have prior programming experience before using generative AI?

No, the Shinei Kakoh employee had zero programming experience before developing the AI system.

69-Year-Old Non-Programmer Automates Fax Ordering with Generative AI, Saving 80 Hours Monthly

Published May 20, 2026 12:23 AM ・ Updated Jun 14, 2026 4:07 PM ・ 3 min read ・ Source: PR TIMES

With AI implementation support from TricoLogic, a 69-year-old employee with zero programming experience at Shinei Kakoh independently developed an automated fax ordering system using generative AI, achieving 80 hours of monthly operational savings.

A 69-Year-Old's Challenge: Automating Fax Operations

TricoLogic, an AI startup from the University of Tokyo (Headquarters: Osaka, CEO: Masayuki Nishio), provided AI implementation support to Shinei Kakoh, a special printing and processing company (Headquarters: Tsurumi-ku, Osaka, CEO: Mr. Takeuchi). Through this initiative, Mr. Kitamura (69, with no programming experience) successfully developed an automated system for fax ordering using generative AI, resulting in approximately 80 hours of operational savings per month.

Background of the Project

At Shinei Kakoh, daily manual fax ordering operations had become chronic, consuming approximately 80 hours per month. Identifying this 'immediate inefficiency,' Mr. Kitamura, with support from TricoLogic, began developing an automated system by using generative AI as his dialogue partner.

Development Overview and Achievements

Mr. Kitamura utilized Google Sheets and GAS (Google Apps Script) to complete an end-to-end processing system—from inputting order data to automatically sending E-Faxes—in just two months. He independently developed 700 to 800 lines of code. The system has processed 1,600 orders over 50 days with zero errors, showcasing high accuracy.

As a result of this initiative, the need for staff to stand in line at the fax machine has been eliminated, and a momentum for AI adoption has spread to younger employees, creating a positive ripple effect of DX throughout the entire organization.

FACT BOX

Source: PR TIMES
Category: News

69-Year-Old Non-Programmer Automates Fax Ordering with Generative AI, Saving 80 Hours Monthly

⚡ Key Points

A 69-Year-Old's Challenge: Automating Fax Operations

Background of the Project

Development Overview and Achievements

FACT BOX

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