由Trustee株式會社（代表取締役：中村優司）營運的「老家處理諮詢窗口」，提供一站式服務，協助處理繼承而來的老家或空屋的整理、出售及活化等事宜。
自2024年4月服務上線以來，諮詢量穩步成長，目前每月接獲超過30件新諮詢。
為因應此成長需求，我們正式開設了官方服務網站（https://jikka-soudan.com/）及官方LINE帳號（https://lin.ee/Ym8KRIp）。藉此，我們致力於提供一個不受時間或管道限制，讓您能輕鬆踏出諮詢第一步的環境。
■ 諮詢案例（部分）
我們曾處理過一類房產，其年邁的父母希望「在失智前」出售，但面臨「到處諮詢都被拒絕」或「因無力負擔費用而陷入困境」的狀況。即使是拆除費用超過土地評估價的物件，或是仍留有大量雜物的物件，「老家處理諮詢窗口」也能在維持現狀下進行處理並成功出售。此外，我們也有許多收購公寓或舊式集合住宅的實績（以上皆為部分案例，實際情況可能因內容與條件而異）。
實際收購的空屋
即使遺留大量雜物也能處理
關於官方網站
新開設的官方網站除了提供繼承與空屋相關資訊外，也為處於「不知道該從何開始思考」階段的客戶，提供釐清決策的相關功能。
網站以出售、持有或活化等選項為前提，清晰地呈現各情況下的判斷標準與處理流程，旨在消除諮詢前的猶豫，並引導客戶找到合適的解決方案。
此外，網站也刊載了實際的諮詢案例與解決過程，讓客戶能參考與自身情況相似的案例。
老家處理諮詢窗口 官方網站
關於官方LINE帳號
為回應「即使在深夜或清晨感到不安，卻無處可諮詢」的聲音，我們開設了官方LINE帳號。
常見問題
What is the "My Old Home" Consultation Service?
The "My Old Home" Consultation Service is operated by Trustee Inc. and offers comprehensive support for organizing, selling, and utilizing inherited family homes and vacant properties. It aims to be the first point of contact for individuals facing issues related to inheritance and vacant homes.
What kind of issues does the service handle?
The service handles a wide range of issues related to inherited homes and vacant properties, including organizing belongings, property sales, and exploring utilization options. They can assist even with properties that have significant remaining belongings or require demolition, and have experience with various property types like condominiums and older housing complexes.
How can I contact the "My Old Home" Consultation Service?
You can now contact the service through their official website (https://jikka-soudan.com/) or their official LINE account (https://lin.ee/Ym8KRIp). This allows for consultation at any time and through preferred methods.
What information is available on the official website?
The official website provides information on inheritance and vacant properties. It also includes a decision-making support function to help users understand their options (selling, holding, utilizing) and guide them through the process. Actual consultation examples are also published.
Why was the official LINE account launched?
The LINE account was launched to address the need for accessible consultation, especially for those who might feel anxious or have questions outside of typical business hours. It provides a convenient way to seek initial advice.
