Verification of 'ugo Pro' at Multiple Facilities Managed by Aeon Delight

Overview ugo Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Ken Matsui), a developer of business DX robots, has announced the start of verification trials for its 'ugo Pro' robot at multiple facilities operated by Aeon Delight Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President: Goro Miyamae), with the goal of advancing facility management operations and improving productivity.

Background The facility management industry faces significant challenges in maintaining safety and service quality with limited personnel due to the growing labor shortage. In particular, patrolling and monitoring tasks in large-scale commercial facilities and office buildings require continuous coverage of vast areas, representing a domain heavily dependent on human resources.

Aeon Delight is promoting operational efficiency through the use of technology to build a sustainable facility management model. As part of this effort, they are leveraging ugo's business DX robot 'ugo Pro', which combines remote operation and automatic AI control, to verify ways to balance labor-saving in patrolling/monitoring tasks with quality improvement.

Verification Overview Verification of 'ugo Pro' is being conducted at multiple facilities managed by Aeon Delight, focusing on the following areas:

- Patrolling and Monitoring: Implementation of autonomous patrols along designated routes and monitoring within the facility to verify early abnormality detection and accelerated response. - Data Utilization: Utilization of video data and other information acquired during patrols to verify possibilities for visualizing and improving facility management operations.

Through this verification, ugo and Aeon Delight aim to construct a next-generation facility management system where robots and humans collaborate. Based on the results, they plan to consider expanding the target facilities and broadening the scope of applications.

What is the Business DX Robot 'ugo'? 'ugo' is a hybrid business DX robot that merges remote operation with automatic control via AI. It is designed to flexibly adapt to different facilities and tasks such as security, inspection, and guidance, and allows for customization of robot selection and operation. In fields facing severe labor shortages, it supports business continuity, efficiency, and DX realization not as a replacement for humans, but as a 'partner working alongside people.'