Virtualex Consulting will participate in the 19th Call Center/CRM Demo & Conference in Osaka on May 27-28, 2026. They will showcase the 'Virtualex AI-CC Service,' which integrates human expertise with AI to automate and enhance contact center operations. Other solutions featured include their proprietary CRM 'inspirX' and AWS-optimized 'Connectrek,' targeting challenges like labor shortages and the practical effectiveness of AI implementation in customer service environments.

FACT BOX

  • Source: PR TIMES
  • Category: Event
  • Organizations: Salesforce
  • Products / services: Virtualex AI-CC Service / inspirX