What is the 'smart laundry' service?

It is an IoT system that integrates coin laundries with customers' smartphone apps, enabling cashless payments, remote usage monitoring, and end-of-cycle notifications.

What are the main benefits of using 'smart laundry'?

Users can benefit from cashless payments, end-of-cycle notifications, and theft prevention. Store owners can manage remotely, improve revenue collection efficiency, and issue coupons.

How many coin laundry stores are there?

As of March 2026, there are over 480 stores nationwide.

What awards has wash-plus company received in the past?

The company has received high recognition, including the Excellence Award at the 'Japan Service Awards' and the first-ever 'IT Grand Prize' for a small and medium-sized enterprise.

What is the main purpose of this press release?

The main purpose is to report that the app usage video has surpassed 10,000 views and to promote the coin laundry service and app awareness by releasing a commemorative video.

Instructional Video for Laundromat DX App 'smart laundry' Exceeds 10,000 Views

Published May 22, 2026 7:52 PM ・ Updated Jun 14, 2026 5:04 AM ・ 5 min read ・ Source: PR TIMES

wash-plus announced that the instructional video for its laundromat app, 'smart laundry,' has surpassed 10,000 views on YouTube. The app is available at over 480 locations nationwide, providing DX features such as cashless payments and remote device management.

The instructional video for the smartphone app 'smart laundry,' developed by wash-plus (Urayasu, Chiba; Representative Director: Kentaro Takanashi) for coin-operated laundromats, has surpassed 10,000 views.

The 'smart laundry' app makes using coin-operated laundromats easier and more convenient. Since its 2017 release, it has garnered attention as an 'evolving laundromat' solution, allowing new functions to be added to existing machines via system updates linked to the app.

As of March 2026, the app has exceeded 660,000 downloads, and the number of laundromats supporting the app has grown to over 480 locations nationwide. The instructional video, which reached 10,000 views, provides an easy-to-understand guide for first-time users. By providing support through YouTube videos for unmanned laundromat locations, the company aims to promote the usage of coin laundries.

To commemorate the 10,000 views, a new video featuring the 'RoBoHoN PR Manager' has been released.

About the dedicated IoT system 'Smart Laundry': 'Smart Laundry,' announced in 2017, was designed to solve common issues in traditional laundromat services and provide multi-functionality to washers and dryers. The system links customer smartphone apps with store equipment, reducing the burden on both customers and owners. It supports laundry operations by meeting needs such as work-style reform and women's participation in the workforce, while ensuring a competitive edge.

Benefits for Customers: - Laundry course selection - Cashless payments (Credit cards and various electronic payments) - Anti-theft features (Door locks, semi-transparent windows) - Notifications upon cycle completion - Receipt issuance (Invoice system compliant) - Membership status based on usage frequency

Benefits for Owners: - Web-based remote store management and device control (Start/Stop, refunds, etc.) - Reduction in change replenishment and cash collection due to cashless payments - Ability to eliminate change dispensers, reducing theft risk - Coupon issuance for app members - Outsourcing of initial customer support to call centers - Invoice system compliant receipts - Capability to provide 'latest services' for years via software updates

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Source: PR TIMES
Category: News
Products / services: smart laundry

Instructional Video for Laundromat DX App 'smart laundry' Exceeds 10,000 Views

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