Rent Immediately After Arrival for Comfortable Sightseeing! License-free Short-distance Mobility "WHILL" Rental Service Now Available at Haneda Airport Terminal 2

WHILL Inc. (headquarters: Shinagawa-ku, Tokyo; Representative Director & CEO: Osamu Sugie; hereinafter "WHILL") announces that from June 15, 2026, it will start a rental service of the license-free short-distance mobility WHILL at Haneda Airport Terminal 2. This service joins the mobility service "MoVA" pilot, led by ANA Holdings, as one of the rentable short-distance mobility options, following installations at locations such as Narita International Airport. Against the backdrop of an aging population and strong travel demand from inbound tourists, WHILL aims to expand accessibility so that everyone can enjoy sightseeing in Japan more freely and comfortably.

According to research, many people hesitate to travel due to concerns about mobility, and if these inconveniences were resolved, the nationwide potential size of the universal tourism market would be approximately 42 million people (as of 2023), about 1.5 times the actual market size. Both the actual and potential market sizes are expected to continue growing through 2035 due to aging (note 1). Inbound tourism is also on an upward trend (note 2), making the development of accessibility environments that make it easier for diverse people to travel increasingly urgent.

Against this background, rental mobility services that allow temporary use of WHILL are currently expanding at airports such as Fukuoka Airport, Naha Airport, and Haneda Airport Terminal 1. Usage by international tourists is common, and feedback includes comments such as "I was able to fully enjoy my trip comfortably until the end" and "I could come and have fun with my family." With the start of rental service at Haneda Airport Terminal 2, customers will be able to more conveniently and casually use short-distance mobility including WHILL.

Unlike conventional wheelchairs, WHILL is electric, which reduces burden and makes it easy for users to operate by themselves. Its high design quality also blends well with sightseeing environments. The "WHILL Model F" used in this service folds compactly, making it convenient to carry and store in vehicles. We propose stay experiences that allow people of all ages—those who do not normally use a wheelchair but find long-distance walking difficult, those temporarily injured, people who tire easily, and family members who would otherwise push a wheelchair—to move freely at their own pace with WHILL and fully enjoy sightseeing spots and outings.

◼️ WHILL Rental Service Overview at Haneda Airport Terminal 2

Service period

June 15, 2026 (Mon) – December 31, 2026 (Thu)

Rental model

Foldable mobility "WHILL Model F"

Pick-up / Return location

MoVA counter (1st floor of Haneda Airport Terminal 2, near Tully's Coffee)

Reception hours

10:00–18:00

Fee

¥5,000 per day (tax included). Multi-day rentals are available.

How to use

Please make a reservation in advance via the reservation page and visit the counter on the day.

URL: https://www.veltra.com/jp/japan/tokyo/p/17717/

Usage conditions

Weight under 115 kg, feet can reach the footplate when seated, and having the attentional capacity required for operation, etc.

Details: https://www.veltra.com/jp/japan/tokyo/p/17717/

Note 1: Research Institute of Economy, Trade and Industry (RIETI), "Potential of elderly and disabled as travelers: Estimating the size of the universal tourism market" https://www.rieti.go.jp/jp/columns/s24_0019.html

Note 2: Japan National Tourism Organization (JNTO), "Inbound visitor numbers (estimated for December 2025)" https://www.jnto.go.jp/news/press/20260121_monthly.html

About WHILL

WHILL is a short-distance mobility vehicle that can be driven in pedestrian areas without a license. The Model F is a foldable model that achieves weight reduction. It can be intuitively operated with one hand, has excellent turning ability, and is easy to use even for first-time users. Product: https://whill.inc/jp/model-f

WHILL Mobility Service

A corporate service that enables the introduction of safe, secure short-distance mobility both inside and outside facilities. By packaging insurance, maintenance, and vehicle management systems, we reduce the burden of introduction for operators and provide a flexible structure that adapts to the environment of the installation site. Introducing organizations can manage vehicles and operate them stably and comfortably, improving customer stay experiences. Details: https://whill.inc/jp/mobility-service/how-it-works/onsite-fleet-service

About WHILL

WHILL's mission is to "make mobility enjoyable and smart for everyone," and the company aims to be the global No.1 in short-distance mobility solutions. By integrating hardware and software into service experiences, WHILL is working to build a world where anyone can enjoy moving and going out freely and comfortably regardless of physical condition or age. Official site: https://whill.inc/jp/