ZETA Inc., a provider of the 'ZETA CX Series' for enhancing customer experiences through AI, announced the implementation of its 'ZETA SEARCH' engine on 'NETSEA,' one of Japan's largest B2B wholesale marketplaces operated by SynaBiz Inc.
NETSEA is a major B2B platform with an annual transaction volume of approximately 8 billion yen, primarily dealing in apparel and general merchandise. With the introduction of ZETA SEARCH, a 'Detailed Search' feature has been added next to the search bar. This allows buyers to filter products by specific criteria such as supplier, sales status, price range, and payment methods. This functionality enables buyers to quickly identify products that meet their procurement requirements, streamlining decision-making and reducing operational man-hours.
Additionally, a feature to group search results by supplier rather than just by product has been implemented. This makes it easier to compare products within the same company, supporting efficient supplier selection. Encouraging bulk orders from single suppliers also helps reduce procurement costs, including shipping fees.
NETSEA had already implemented the 'ZETA RECOMMEND' engine. The synergy between these ZETA products is expected to further improve user circulation and the overall customer experience on the platform.
FACT BOX
- Source: PR TIMES
- Category: Partnership
- Products / services: ZETA SEARCH / ZETA RECOMMEND