May 28, 2026 Log in

Product Update

Web Customer Service Tool 'TETORI' Launches Web Accessibility-Compliant Templates

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published May 28, 2026 8:00 AM ・ Updated Jun 13, 2026 11:53 PM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

Groovy Mobile has added web accessibility-compliant templates to its web customer service tool 'TETORI.' This supports compliance with the amended Act on the Elimination of Discrimination against Persons with Disabilities and promotes an environment where all users can access information.
Case studies such as Suwa City Office are also introduced.

Groovy Mobile has added web accessibility-compliant templates to its web customer service tool 'TETORI.' This supports compliance with the amended Act on the Elimination of Discrimination against Persons with Disabilities and promotes an environment where all users can access information. Case studies such as Suwa City Office are also introduced.

PRIMARY SOURCE Original source: https://prtimes.jp/main/html/rd/p/000000077.000004987.html Distributor: PR TIMES
Published: May 28, 2026

Groovy Mobile Inc. has started providing web accessibility-compliant templates for its web customer service tool 'TETORI.' This initiative anticipates the mandatory requirement for reasonable accommodation under the amended 'Act on the Elimination of Discrimination against Persons with Disabilities,' which came into effect in April 2024. The templates comply with JIS X 8341-3:2016 (Level AA), allowing users to create content that meets standard criteria without specialized knowledge. Suwa City Office is cited as a case study, where the tool is evaluated as an important effort to deliver information to users with diverse backgrounds.

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Source: PR TIMES
Category: Product Update

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Announced　May 28, 2026 8:00 AM — Distributor PR TIMES
Collected　Jun 1, 2026 12:48 AM
AI structured & analyzed　Jun 1, 2026 11:54 PM
Desk-reviewed & published　May 28, 2026 8:00 AM

FAQ

What is the standard for web accessibility in Japan?

JIS X 8341-3:2016 is the primary standard used for web accessibility in Japan.

What are the key facts in this article?

Where is the primary source?

PR TIMES: https://prtimes.jp/main/html/rd/p/000000077.000004987.html

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Washin AI News Desk“Web Customer Service Tool 'TETORI' Launches Web Accessibility-Compliant Templates”AI News by Washin Village（和心村）, May 28, 2026. https://aeo.idaeo.ai/ai/%E3%82%B0%E3%83%AB%E3%83%BC%E3%83%93%E3%83%BC%E3%83%A2%E3%83%90%E3%82%A4%E3%83%AB%E6%A0%AA%E5%BC%8F%E4%BC%9A%E7%A4%BE/en/news/2026-05-27-web%E6%8E%A5%E5%AE%A2%E3%83%84%E3%83%BC%E3%83%AB-tetori-%E3%82%A6%E3%82%A7%E3%83%96%E3%82%A2%E3%82%AF%E3%82%BB%E3%82%B7%E3%83%93%E3%83%AA%E3%83%86%E3%82%A3%E5%AF%BE%E5%BF%9C%E3%83%86%E3%83%B3%E3%83%97%E3%83%AC%E3%83%BC%E3%83%88%E6%8F%90%E4%BE%9B%E9%96%8B%E5%A7%8B

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