Operated by Toyota Mobility Parts Co., Ltd. (Headquarters: Nagoya City, Aichi Prefecture; President: Hirotaka Sakakibara)

"JAMES, a car maintenance and car goods store," attended the "2026 Oricon Customer Satisfaction® Awards Ceremony*" held by Oricon Inc. on Thursday, March 12,

and received the No. 1 overall ranking in the Oricon Customer Satisfaction® survey for vehicle inspections for the second consecutive year in 2024 and 2025.

*Companies that won first place overall in the Oricon Customer Satisfaction® rankings announced from April 2025 to March 2026

attended.

We are extremely honored to have been ranked No. 1 overall for the second consecutive year in the customer satisfaction survey for vehicle inspections.

I would like to express my sincere gratitude to our customers who regularly use James, and to our store staff nationwide who have continued to sincerely engage with each and every customer.

At James's vehicle inspections, we not only perform inspections and maintenance, but we also place great importance on carefully listening to our customers' concerns and questions, providing easy-to-understand estimate explanations, and providing support until they are satisfied.

In terms of maintenance, we use high-quality parts that are equivalent to genuine parts and prioritize safety and security in our work.

In addition, to ensure that our customers can enjoy their car life with peace of mind even after the vehicle inspection, we offer a free original warranty that covers problems such as rock chips and flat tires.

We will not be complacent with this award, and will continue to strive to further improve our services to realize a safe and secure car society. We appreciate your continued support.

Mr. Sendo, General Manager of James Business Division, who attended the award ceremony

Oricon Customer Satisfaction® Survey "Vehicle Inspection" Ranking Results

https://life.oricon.co.jp/rank-vehicle-inspection/

James HP

https://www.jms-car.com/?utm_s...

FACT BOX

  • Source: PR Times
  • Category: News