Nippon Rent-A-Car: Smartphone Touch for Ticketing and Reception! New System to be Introduced on July 8th - Gradually Expanding from 65 Stores Nationwide -

Nippon Rent-A-Car Service Co., Ltd. (hereinafter: Nippon Rent-A-Car, Headquarters: Chiyoda-ku, Tokyo, President and CEO: Norihisa Fujiwara) will be introducing a new reception and queue management system utilizing smartphones at 65 stores nationwide starting Wednesday, July 8, 2026.

By touching smartphones to the in-store panel for smart reception and real-time understanding of congestion, we will eliminate waiting times and realize a stress-free and secure procedural environment. *Expansion to other stores is planned sequentially.

Reception is completed simply by holding your smartphone to the ticketing panel at the store! (All customers are eligible)

Nippon Rent-A-Car has been promoting an environment where customers can depart seamlessly through the provision of non-face-to-face services such as self-rental cars and app check-ins.

On the other hand, when conducting face-to-face procedures at the store counter, there were challenges such as different reception methods depending on the store and queues forming in front of the counter during busy periods. This system is being introduced with the aim of resolving these issues and providing an environment where all customers can complete procedures without stress, avoiding congestion, and with peace of mind regarding privacy and hygiene.

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Conditions for Skipping Counter Procedures

Furthermore, by meeting the following four conditions before visiting the store, it will be possible to significantly simplify counter procedures at the store and depart even more smoothly.

1. Have downloaded the "Nippon Rent-A-Car App"

2. Be a member of the "Nippon Rent-A-Car Members Club"

3. Have selected "Online Credit Card Payment" at the time of booking

4. Have completed "Driver's License Registration" within the app

※The above conditions are for individual customers, but corporate customers can also enjoy similar convenience by switching to the app service.

Service Introduction Page

https://www.nipponrentacar.co.jp/guide/reception/