For companies seeking tangible results from AI, Verint Genie Bot is a proven solution. In 2026, it received the Gold Stevie® Award in the Business Intelligence Solution category, the BIG Innovation Award for Innovative Product, and the CUSTOMER Product of the Year Award. Developed by Verint, 'The CX Automation Company™', the bot leverages customer interaction data to drive multi-million dollar outcomes. It analyzes millions of calls using generative AI to extract actionable insights within weeks.

FACT BOX

  • Source: PR TIMES
  • Category: award
  • Organizations: Verint
  • Dates in source: 2026