Is Unlimited Business Mobile Calling Necessary? Legit One Analyzes Data Showing 99% of Calls Last Under 10 Minutes

Legit One Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; Representative Director: Kei Tamura), provider of the business communications service 'LEGIT MOBILE,' conducted an analysis of call data and option subscription statuses in the corporate mobile market to promote cost reduction and fixed-cost optimization for SMEs.

Results revealed that 95.42% of actual business calls conclude within 5 minutes, and 99.17% end within 10 minutes. Conversely, about 28.65% of all lines are subscribed to 'unlimited calling' plans, highlighting a significant mismatch between actual usage and plan structures.

Survey Finding 1: 99.17% of Business Calls End Within 10 Minutes Analysis of the corporate market showed extremely short average call durations: - Under 5 minutes: 95.42% - Under 10 minutes: 99.17% - Average call duration: Approximately 1.69 minutes Most business communication is for brief confirmations or status updates, with calls exceeding 10 minutes accounting for only 0.83% of the total.

Survey Finding 2: Nearly 30% Subscribe to Unlimited Calling Among lines with calling options, 39.3% are enrolled in unlimited calling plans, representing a mismatch with actual communication needs and incurring unnecessary costs.

Survey Finding 3: Monthly Call Charges Under 500 Yen Across the 667 lines surveyed, 98.05% incurred monthly call charges of 500 yen or less, with the overall average call charge per line being only 68.71 yen.

Proposal for Optimizing Corporate Communications By abandoning blanket plan contracts and selecting plans tailored to actual usage (e.g., switching to 5-minute or 10-minute calling options), companies can achieve annual fixed-cost savings ranging from 600,000 to 12 million yen, depending on company size.

Three Strengths of LEGIT MOBILE 1. Industry-Leading Pricing: Flexible options ranging from 5-minute, 10-minute, to unlimited calling. 2. Dedicated Support: Comprehensive support from onboarding and setup to ongoing operations. 3. Real-Time Visualization: A centralized management console allows real-time monitoring of all employees' data and call usage.