In the Age of AI, 'Human Observation Skills' are Key. New Certification 'Commu-SellerTM Exam' to Digitize Customers' True Feelings, Accepting Applications from 2026. Until July 31st

The Quality Management Association (Location: 2-10-22 Toyosaki, Kita-ku, Osaka; Representative Director: Tomonari Nagao) will begin administering the 'Commu-Seller Exam,' a certification proving practical data collection skills in marketing, on August 21, 2026 (Fri).

This exam is for acquiring next-generation skills to analyze customers' deep psychology, which is difficult for AI to obtain, through 'observation, listening, and insight,' and apply it to corporate marketing strategies. As it is a fully online web exam, busy business professionals can aim to obtain the certification in a short period, regardless of location.

Commu-Seller Exam Overview

Exam Dates: August 21, 2026 (Fri) 10:00 AM - August 24, 2026 (Mon) 5:00 PM

Format: Fully Online (Web Exam)

Exam Fee: 8,700 yen (tax included)

Application Deadline: July 31, 2026 (Fri)

Study Manual: Sent via email upon payment confirmation

Details URL: https://sss-a.org/cos-lp/

'Online Certification Exam You Can Take Now'

With the rapid advancement of AI, many tasks are being automated. On the other hand, the value of 'primary information' obtained from real-time communication with customers in the field is higher than ever before.

The 'ability to verbalize customers' true feelings' is a rare skill that AI cannot replace. The 'Commu-Seller Exam' can be utilized as a new option for those aiming to differentiate their business skills and for those who want to objectively prove their practical marketing abilities.

Since this exam is fully online, it can be taken regardless of residence or work hours. The learning environment is also prepared with advance manual distribution, allowing individuals to efficiently acquire and prove the 'people analysis skills' required on the front lines of business, even amidst busy schedules.

What is a 'Commu-Seller'?

A 'Commu-Seller' is a data analyst who 'observes, listens to, and gains insight' into customers' deep psychology and observation logs to apply them to marketing strategies.

Their skill in factually highlighting 'why a product was chosen (or not chosen)' becomes a lifelong weapon in all people-oriented businesses such as sales, customer service, marketing, and consulting.

4 Core Skills Acquired Through the Exam

Observation Skills: The ability to grasp facts as they are and increase the resolution of information.

Listening Skills: The ability to pick up on 'small facts' that were overlooked from fragments of customer conversations.

Insight Skills: The ability to accumulate facts and discern the other party's psychology and true nature.

Logical Thinking Skills: The foundational ability to form hypotheses from facts and connect them to marketing strategies.

Post-Passage Career Support

This certification is not just 'pass and it's over.' After passing, by registering as a 'certified person,' you will be granted the right to use the Commu-Seller certification card and Commu-Seller logo, which can be used as a testament to your credibility in business.

Furthermore, to ensure that theoretical knowledge is translated into practical ability, follow-up lecture sessions are also available, providing a comprehensive support system after obtaining the qualification.

About Our Association

The Quality Management Association (QMA) is an organization aiming for improvement, evolution, development, and coexistence with society in industries that govern creation through people.

With the belief that both those who provide services and those who receive them are members of the same society, we work to resolve misunderstandings arising from differences in values and promote quality improvement and coexistence with society, acting as a bridge to connect greater smiles.

【Corporate Overview】

Name: Quality Management Association

Establishment: April 2011 (Activity Start) (Became a General Incorporated Association in April 2025)

Location: 2-10-22 Toyosaki, Kita-ku, Osaka

Representative: Tomonari Nagao

Business Activities: Holding workshops and seminars, conducting certification exams for skills such as information, knowledge, and techniques, community platform and hub functions, information transmission and collaboration support with government agencies, various organizations, and companies, and businesses incidental or related to the preceding items.

Email: qma[at]sss-a.org (Please change [at] to @)

TEL: 06-6373-8888

URL: https://sss-a.org/