Building Owner Awareness Survey Summary
Shin-ei Real Estate Business Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo; CEO: Koichi Nitta) conducted a survey on 'challenges in building management' targeting owners of managed properties and PM contract clients between April and May 2026 (109 responses).
The most common response was 'reduction of running costs,' cited by over half of the owners as a key issue. This was followed by 'maintenance and improvement of building asset value' and 'improvement of tenant/user satisfaction.' As buildings age, the need for management with a medium- to long-term perspective has become clear.
In free-text responses, a trend was confirmed that expectations are rising for consultative management from property management firms, including 'repair proposals' and 'preventive maintenance,' alongside 'rapid responsiveness.'
Survey Overview Period: April - May 2026 Target: Managed property owners and PM contract clients Responses: 109
Survey Results Summary 1. Top priority is 'running cost reduction' 61 respondents (approx. 56%) identified this as a key issue.
2. High interest in 'asset value maintenance and improvement' Many responses emphasized medium- to long-term building maintenance, such as long-term repair plans, equipment upgrades, and preventive maintenance.
3. 'Tenant satisfaction improvement' is also a key theme It has become clear that 'comfort' and 'utilization value' are now as important as basic 'building maintenance' in facility management.
Future Initiatives and Outlook Through this survey, it has become evident that building owners prioritize consultative services that lead to 'profit improvement' and 'asset value maintenance,' rather than just 'routine management tasks.' Moving forward, Shin-ei Real Estate Business aims to provide valuable office building management services by combining practical on-site responsiveness with strong consultative capabilities.
FACT BOX
- Source: PR TIMES
- Category: Survey