What is the ELCLOUD Management Support Service?

A cloud service enabling remote monitoring and control of elevators via smartphone, including floor parking and typhoon mode.

What is required to use the Management Support Service?

An ELCLOUD-compatible elevator and a maintenance contract with Toshiba Elevator.

What is the Typhoon Mode Parking function?

It remotely moves elevators to the top floor during floods or heavy rain to prevent water damage.

What are the benefits of this service?

Reduces on-site checks, addresses labor shortages, and improves management efficiency and response speed.

Toshiba Elevator Launches New 'Management Support Service' on Cloud Platform 'ELCLOUD'

Q: Can ventilation fans be controlled remotely?

Yes, fans can be turned on/off and switched between continuous, stop, and auto modes remotely.

Published Jun 15, 2026 7:13 PM ・ Updated Jun 16, 2026 1:48 AM ・ 4 min read ・ Source: PR TIMES

Toshiba Elevator has launched a new 'Management Support Service' on its cloud-based 'ELCLOUD' platform, enabling remote monitoring and control of elevators via smartphones. This enhances operational efficiency and responsiveness for building managers.

Toshiba Elevator Co., Ltd. (President and CEO: Masahiro Suzuki, headquarters: Kawasaki City, Kanagawa Prefecture) has launched a new 'Management Support Service' on its cloud-based service 'ELCLOUD,' which creates new value for elevators, starting today.

The new 'Management Support Service' enables users to check elevator operation status and support management remotely using mobile devices such as smartphones. Specifically, the service includes a 'parking function' that allows remote changes to standby floors and switching between operation and stop modes from mobile devices.

Additionally, in cases where flooding in elevator shafts is anticipated due to typhoons or heavy rainfall, the 'Typhoon Mode Parking' function allows elevators to be remotely moved to the top floor for safekeeping. Furthermore, ventilation fans can be remotely turned on/off and switched between continuous, stop, and automatic operation modes as needed. This enables remote operation without requiring on-site visits, improving operational efficiency.

Toshiba Elevator has developed this new 'Management Support Service' to address challenges in elevator management such as 'burden of on-site checks,' 'delayed responses,' and 'labor shortages.' By providing visibility and remote control capabilities, this service contributes to efficient and prompt management.

Going forward, the company will continue leveraging cloud technology to deliver new services that enhance the value of elevators and buildings for owners and managers, while also pursuing greater comfort and convenience for users.

● To use the ELCLOUD Management Support Service, the elevator must be ELCLOUD-compatible and under a maintenance contract with Toshiba Elevator Co., Ltd. ● The company reserves the right to add, modify, or partially discontinue the service content. ● For more details about ELCLOUD, please contact the company.

Toshiba Elevator Cloud Service ELCLOUD

https://www.toshiba-elevator.co.jp/elv/eaas/

Management Support Service Introduction Page

https://www.toshiba-elevator.co.jp/elv/eaas/kanri.html

FACT BOX

Source: PR TIMES
Category: New Product
Products / services: ELCLOUD

Toshiba Elevator Launches New 'Management Support Service' on Cloud Platform 'ELCLOUD'

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Toshiba Elevator Cloud Service ELCLOUD

Management Support Service Introduction Page

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