最新調査：店舗の会員証、前年比で最も急増した「レジ前のトラブル」とは？

⚡ 3行で分かる（要点）

• A survey of 257 individuals by iRidge found a growing preference for app-based membership cards.
• However, it also highlighted increasing user intolerance for poor app performance, with slow startup speeds and complex operations leading to nearly half of uninstalls.
• The most significant year-over-year increase in user complaints was payment and point-related errors at the register, indicating new UX challenges as app usage becomes more widespread.