[Ascend Inc.] Exhibiting Call Recording and AI Transcription/Summarization Service "RecACE plus" at "FBM FORUM 2026" Hosted by Fuji Business Machines Co., Ltd.

Ascend Inc. (Headquarters: Meiho Building 5F, 1-21-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo; Representative Director: Hiroshi Sato) will exhibit at "FBM FORUM 2026," hosted by Fuji Business Machines Co., Ltd. (Headquarters: 4-13-24 Chiyoda, Naka-ku, Nagoya, Aichi; Representative Director and President: Koichiro Hayashi), which will be held from July 16, 2026 (Thu).

Ascend Inc. will exhibit its call recording and AI transcription/summarization service "RecACE plus (RecAce Plus)" and introduce how it can be used to solve challenges in corporate telephone operations, such as preventing "he said, she said" disputes in phone responses, countermeasures against missed information, improving information sharing efficiency, and addressing customer harassment.

In addition to recording call content, "RecACE plus" is a service that comprehensively supports the recording, sharing, and utilization of phone response records through AI-powered transcription, summarization, search, notifications, and cloud storage.

In recent years, its use as a solution to support corporate communication operations has been expanding from the perspectives of preventing "he said, she said" disputes in phone responses, countermeasures against missed information, improving information sharing efficiency, and addressing customer harassment.

Event Details

"FBM FORUM 2026" is an exhibition and seminar event that introduces the latest solutions for corporate business improvement and DX promotion, including AI utilization, security measures, disaster preparedness, business applications, work style reform, and office environment creation. At the venue, various exhibits and seminars directly related to practical work are planned, starting with proposals utilizing Microsoft 365 and Copilot.

At this event, Ascend Inc. will introduce operational concepts such as creating evidence of call content, visualizing response details, and accelerating internal sharing through "RecACE plus." Visitors will be able to see how it can be used not only to record phone responses but also for daily business improvement and risk management, while considering actual usage scenarios.

Event Overview

Event Name: FBM FORUM 2026

Organizer: Fuji Business Machines Co., Ltd.

Date and Time: July 16 (Thu) and 17 (Fri), 2026, 10:00 AM - 5:00 PM

*Ascend Inc. will exhibit only on July 16, 2026 (Thu).

Venue: Fuji Business Machines Co., Ltd. Headquarters Building

Location: 4-13-24 Chiyoda, Naka-ku, Nagoya, Aichi

Participation Fee: Free (advance registration required)

Event Details Link: 2026 FBM Forum

About the Business Operators

Fuji Business Machines Co., Ltd.

Location: 4-13-24 Chiyoda, Naka-ku, Nagoya, Aichi

Representative: Koichiro Hayashi, Representative Director and President

Business Description: Support for office environment improvement and DX promotion through consulting for digital offices, network construction, and maintenance/operation support for multifunction printers.

Company HP: https://www.fbm-net.co.jp/

Ascend Inc.

Location: Meiho Building 5F, 1-21-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: Hiroshi Sato, Representative Director

Business Description: Development and provision of AI systems related to voice and telephone, and telephone DX solutions; in-house development and provision of CTI/CRM/SFA; support for call center construction; election situation survey business.

Company HP: https://www.ascend-corp.co.jp/

About "RecACE plus (RecAce Plus)"

"RecACE plus" is an AI-powered call recording service developed and provided by Ascend Inc. In addition to recording call content, it includes functions such as AI-powered transcription, summarization, search, and cloud storage, comprehensively supporting the recording, sharing, and utilization of phone response records.

It is also used as a measure against customer harassment, which is increasingly being mandated in recent years, and to prevent "he said, she said" disputes. It has been introduced in a wide range of industries, including legal firms, medical institutions, local governments, real estate and management companies, transportation and logistics industries, educational institutions, retail, and restaurants.

Service URL: https://lp.rec-ace.com/

Inquiries Regarding This Matter

Please direct inquiries regarding this matter to the following:

Ascend Inc.

https://www.ascend-corp.co.jp/contact/