Ascend to Exhibit AI Call Recording and Summarization Service 'RecACE plus' at S-Yama3's 'NEW Business Fair'

Ascend Corporation (Headquarters: Shinjuku-ku, Tokyo; CEO: Hiroshi Sato) will exhibit at the 'NEW Business Fair,' hosted by S-Yama3 Co., Ltd. (Headquarters: Sendai City, Miyagi Prefecture; President & CEO: Takanori Hasegawa) on Friday, July 17, 2026.

At the event, Ascend will showcase 'RecACE plus (Rekkuēsupurasu),' a call recording solution enhanced with AI-powered transcription, summarization, and notification features. The company will present practical use cases for improving call visibility and streamlining operations.

In corporate phone operations, issues such as missed reservation details, miscommunication, and disputes over 'I said, you didn't say' can lead to customer complaints and operational bottlenecks. In environments where call content is difficult to review afterward, information sharing and consistent service quality become persistent challenges. Through this exhibition, Ascend proposes 'RecACE plus' as a phone DX solution that can be implemented without significantly altering existing phone infrastructure, supporting the visualization and improvement of call operations.

Event Details

The 'NEW Business Fair' is an event designed for resellers and their end users, offering experiential opportunities and information sharing through live office demonstrations—going beyond what catalogs alone can convey. At this event, Ascend will exhibit 'RecACE plus,' a solution that enhances post-call information sharing and verification efficiency through call recording, AI transcription, summarization, and notifications.

'RecACE plus' supports the resolution of practical operational challenges in phone services by enabling easy search and review of call content—without requiring major changes to existing phone systems. It helps prevent missed information, reduce message errors, prepare for 'he said, she said' disputes, and support customer harassment prevention initiatives. At the event, Ascend will demonstrate specific applications addressing these challenges.

Event Details Link: New Business Fair

Event Overview

Event Name: New Business Fair × S-Yama3

Organizer: S-Yama3 Co., Ltd.

Date and Time: Friday, July 17, 2026, 10:00–17:00

Venue: S-Yama3 Headquarters

Location: 2-5-9 Oshika-machi, Wakabayashi-ku, Sendai City, Miyagi Prefecture

Admission: Free (prior registration required)

Registration

Those wishing to attend should register in advance via the event website below:

https://www.s-yama3.com/

Participating Organizations

S-Yama3 Co., Ltd.

Location: 2-5-9 Oshika-machi, Wakabayashi-ku, Sendai City, Miyagi Prefecture

Representative: President & CEO Takanori Hasegawa

Business: Wholesale of OA equipment, office machinery, office furniture, office supplies, stationery, paper products, and environmentally friendly goods

Company Website: https://yama3.co.jp/

Ascend Corporation

Location: 5F Meihō Building, 1-21-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: CEO Hiroshi Sato

Business: Development of AI systems related to voice and telephony, provision of phone DX solutions, in-house development and provision of CTI/CRM/SFA systems, call center setup support, and election trend analysis services

Company Website: https://www.ascend-corp.co.jp/

About 'RecACE plus (Rekkuēsupurasu)'

'RecACE plus' is a call recording service developed and provided by Ascend Corporation, leveraging AI technology. In addition to recording calls, it features AI-powered transcription, summarization, search, and cloud storage, comprehensively supporting the recording, sharing, and utilization of phone interactions.

It is increasingly used for customer harassment prevention—now becoming mandatory—and to prevent 'he said, she said' disputes. The service has been adopted across diverse industries, including legal firms, medical institutions, local governments, real estate and property management companies, transportation and logistics, educational institutions, retail, and food and beverage sectors.

Service URL: https://lp.rec-ace.com/

Inquiries

For inquiries regarding this announcement, please contact:

Ascend Corporation

https://www.ascend-corp.co.jp/contact/