Exatech Officially Releases "Moshi Moshi AI", a Japanese AI Phone Service for 24/7 Unattended Operations — Accepting Applications for Free "Demo Talk Creation" for Your Business to Commemorate the Release

Exatech Inc. (Headquarters: Morioka City, Iwate Prefecture, CEO: Yohei Ta, Representative Director) officially released "Moshi Moshi AI", an AI phone service specialized for Japanese, on June 11, 2026, utilizing OpenAI Realtime API and Twilio. The company has also started publishing demo audio recordings of actual calls on its official website today.

▶ First, listen to the AI's "voice" for 1 minute: https://mosimosi-ai.jp/demo/demo001.mp3

"AI phones are robotic, right?" — We will overturn that common perception with sound before explanation.

Three challenges have become commonplace in the field of telephone operations:

Unceasing calls interrupt work — Phone support interrupts during sales or customer service, preventing focus on core tasks.

Missed calls during nights and holidays — Inquiries come in outside business hours, leading to lost opportunities because no one can answer.

Effort to record results — The double work of manually transcribing call notes later and entering them into the CRM.

"Moshi Moshi AI" solves these three issues with 24/7/365 unattended operation, an approximate 1-second response latency, and recording/transcription/data extraction of all calls.

Three Features of "Moshi Moshi AI"

1. Not a Robot, but Natural Conversation

Achieves low latency of approximately 1 second for responses with a direct architecture that relays audio as is. It features "interruption handling" where it properly stays silent when the other party starts speaking, and naturally accepts hesitations and interjections. It is optimized for colloquial and polite Japanese.

2. No-Code Scripting, AI Drafts the Outline

No programming is required. Simply write in Japanese what you want to achieve, and the AI automatically generates a talk script that can be fine-tuned through conversation. Customization is possible via GUI for everything from opening greetings to closing, information gathering items, branching, and termination conditions.

3. Conversation Results Become Usable Data

All calls are recorded and transcribed in full, and then necessary items (date/time, name, request, etc.) are automatically structured and extracted after the call. This eliminates the manual work of transferring data to CRM or reservation management systems, turning call results directly into data that can be aggregated and analyzed.

Incoming and Outgoing Calls, All with One Engine

Supports new customer acquisition calls (individual and CSV bulk), initial reception for general inquiries, reminder calls for reservation confirmations and reminders, surveys, and overflow call handling. Examples of script designs tailored to business flows are published on the official website for six industries: real estate (showing appointment reception), call centers/BPO, clinics, hotels, coin parking, and food/retail.

Implementation in 5 Steps, Minimum 2 Weeks

Inquiry → Hearing → Script Creation (AI Drafts) → Trial Operation → Full Operation. We support the preparation and connection of phone numbers, allowing for implementation without burdening the site. Pricing is based on initial cost + monthly fee + usage-based charges according to call volume, with individual quotes provided based on workload.

[Release Commemoration] We will create a "Demo Talk" tailored to your business needs for free.

To commemorate the service release, we have launched a campaign where you can receive a free talk script creation tailored to your actual phone operations (sales calls, reservation reception, inquiry handling, etc.) and experience a demo call where the AI speaks it.

Simply fill in your business details on the application form (approx. 1 minute).

Based on the AI's draft script, our staff will create a demo talk for your company.

You can experience the AI in action for your own business by actually conversing with it.

The created script can be used as is upon implementation.

▶ Apply for Free Demo Talk Creation: https://exatech.dev/contact/

* Limited to the first 10 companies. Applications may close depending on availability.

Company Profile

Company Name: Exatech Inc.

Address: Dai 3 Jin Bldg., 9-15 Shinden-cho, Morioka City, Iwate 020-0042

Representative: Yohei Ta

Business Activities: AI Call Center, FDE

Inquiries about this matter: [email protected]