Real Estate Operations-Specialized SaaS "CANARY Cloud" Certified as Eligible IT Tool for "Digitalization and AI Adoption Subsidy 2026"

Canary Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Hiroki Sasaki), which promotes DX in the real estate industry with the mission of "creating a better 'normal'," announces that it has been selected as an IT introduction support provider for the "Digitalization and AI Adoption Subsidy 2026." As a result, if real estate businesses are certified as eligible recipients and introduce "CANARY Cloud," a SaaS specialized in real estate operations, they will be subsidized up to half of the implementation costs (less than 1.5 million yen).

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What is the "Digitalization and AI Adoption Subsidy"?

The Digitalization and AI Adoption Subsidy is a subsidy program that supports the introduction of IT tools (software, services, etc.) for operational efficiency and DX, with the aim of improving labor productivity for small and medium-sized enterprises and small-scale businesses.

If small and medium-sized enterprises and small-scale businesses meet the application criteria, are certified as eligible after a prescribed review, and newly introduce Canary Cloud, they can receive a subsidy of up to half of the introduction costs, with a maximum of less than 1.5 million yen.

The SaaS system provided by Canary is eligible for application under the "Standard Framework."

For details on Canary Cloud or any questions regarding the Digitalization and AI Adoption Subsidy, please feel free to contact us via the service page below.

Canary Cloud: https://cloud.canary-app.jp/cloud/

Digitalization and AI Adoption Subsidy 2026 Homepage: https://it-shien.smrj.go.jp/

Real Estate Operations-Specialized SaaS "CANARY Cloud"

"CANARY Cloud" is a SaaS specialized in real estate operations.

It is designed with a focus on intuitive operation and easy-to-understand design, while offering a full range of functions including CRM (Customer Relationship Management) system functions.

Main Features

Automatic Customer Registration Automatically imports email responses from major portal sites and company websites, reflecting customer information in real-time. This eliminates manual registration work and shortens the lead time from inquiry generation to customer response.

Centralized Communication Management Centralizes email/LINE sending and receiving, SMS sending, and sales activity records with customers. Data is automatically accumulated simply by using it, enabling information sharing among staff and eliminating reliance on individual knowledge.

Appointment Booking/Schedule Management Accepts customer appointment requests even outside business hours, and automatically sends reminders to customers once appointments are confirmed. In addition to appointment booking, it also supports the management of various schedules and tasks linked to customers.

Customer Follow-up Workflow Sets detailed conditions such as property attachment presence/absence, sending medium, and sending time, and builds automated follow-up scenarios according to the customer's phase. It automates appropriate timing for approaches, contributing to improved follow-up accuracy and operational efficiency.

Automation Combines triggers, actions, and conditions to automate routine operations such as status changes, follow-up initiation, message sending, and task creation. Over 190 scenarios can be set (as of April 2026).

Database Builds a no-code database to manage various data not linked to customer information, such as sales project management, key number management, and budget management. It supports a wide range of uses tailored to each company's operations.

Automatic Reply Function Automatically sends emails and SMS within seconds of an inquiry arrival, enabling initial response faster than manual handling by staff. Speedy initial contact helps prevent customer loss and improves inquiry response rates.

Analysis Dashboard Builds a dashboard that aggregates and visualizes data accumulated in Canary Cloud according to each company's operations. It automatically visualizes data that previously took time to aggregate, such as sales management and sales KPIs, making it possible to grasp bottlenecks in challenges and adjust sales activities even in the middle of the month.

AI Functions

Reply Generation/Text Correction AI analyzes the context based on customer messages and automatically generates appropriate replies. It also handles complex inquiries such as complaints, balancing response quality and operational efficiency.

Customer Response Analysis AI analyzes daily response history to visualize response trends and areas for improvement for each staff member. It specifically proposes the next actions to take based on the customer's psychological state and interest level.

Creation of Estimated Initial Cost Quotations Automatically creates estimated initial cost quotations simply by reading property documents. It can be presented immediately even during customer interactions and supports text output and sharing in PDF format.

Automatic Property Confirmation After an inquiry occurs, it automatically performs property confirmation in a short time and records it in the system. Staff can immediately transition to customer response, contributing to preventing missed opportunities and improving response speed. It also supports specifying execution timing.

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