CarSeven DigiField Co., Ltd. (Head Office: Tokyo, Representative: Takayuki Inoue, hereinafter "CarSeven DigiField"), which operates the used car buying and selling directly managed store brand "CarSeven" nationwide, is pleased to announce that it has won first place overall in the "Used Car Dealer" category for 2026 at the "GMO Customer Satisfaction Ranking" operated by GMO Research & AI, Inc.

2026 GMO Customer Satisfaction Ranking Used Car Dealer No. 1 Award Certificate

Overview

This survey is a ranking created from a unique perspective by GMO Research & AI, Inc., which has provided market research data and analysis support for many years, utilizing its highly reliable proprietary survey respondent base and diverse research methods.

2026 GMO Customer Satisfaction Ranking Used Car Dealer No. 1

Featured Website 2026 GMO Customer Satisfaction Ranking Used Car Dealer Ranking

What is CarSeven?

"CarSeven" is a directly managed store brand for buying and selling used cars operated by CarSeven DigiField Co., Ltd. Aiming to be "a buying store where customers can entrust their beloved cars with peace of mind," we have been working to optimize and improve transparency in the industry.

concept 01 | The Company That Made the Industry Rules

CarSeven is a company involved in the establishment of industry organizations "JPUC (Japan Automobile Purchase Association)" and "JADRI (Japan Automobile Distribution Research Institute)" aimed at the sound development of the used car buying and selling industry. We have led the creation of appropriate rules for appraisal and purchasing, contributing to the improvement of the entire industry's reliability.

concept 02 | No Reduction Guarantee After Contract

We guarantee that the purchase price offered in the appraisal will not be reduced after the contract. We have established a system that removes the anxiety of "will the price be lowered later?" allowing customers to choose a selling destination with peace of mind.

concept 03 | InSmart AI Appraisal System

We utilize the AI appraisal system of "InSmart," a vehicle price information platform adopted by over 1,200 companies, to achieve highly transparent appraisals based on market data.

concept 04 | 7-Day Cancellation System

We have a system that allows cancellation of the contract within a certain period even after the sales contract is signed, enabling customers to make a final sales decision with full understanding.

CarSeven Official Website URL: https://www.carseven.co.jp/

About the "CarSeven Peace of Mind Declaration"

~Efforts for Industry Transparency Since 2015~

Since 2015, CarSeven has made "a buying store where customers can entrust their beloved cars with peace of mind" the core of its corporate philosophy. We have put forth the following five initiatives as the "CarSeven Peace of Mind Declaration" and have continued them for over 10 years. We believe that winning first place in this customer satisfaction ranking is a result of the evaluation of these long-standing efforts.

CarSeven's Buying Peace of Mind Declaration

1 Half of the contract payment will be paid in advance on the same day.

*Up to 500,000 yen, 50% will be transferred (transferred on the next business day for Saturdays, Sundays, holidays, and after 2 PM)

2 Under no circumstances will the contract amount be reduced after signing.

3 We will change the ownership of purchased vehicles to our company's name.

4 Cancellation is possible within 7 days with a single phone call.

5 No cancellation fee will be charged even after the contract is signed.

【Company Profile】

<CarSeven DigiField Co., Ltd.>

Location: Osaki With Tower 23F, 2-11-1 Osaki, Shinagawa-ku, Tokyo

Representative: Takayuki Inoue, President and Representative Director

Established: July 1999

Business Activities: Operation of the FC chain "CarSeven" for automobile retail and purchase, and provision of platforms to support the operational efficiency of the automobile distribution related industry.

URL: https://www.carseven.co.jp/

FACT BOX

  • Source: PR TIMES
  • Category: 受賞