What functions does the Combeez Mail AI chat offer?

The AI chat feature allows users to ask questions about email operations, such as system usage or content creation, directly within the management dashboard, receiving immediate support from the mascot 'Combeez-chan'.

Is there an extra charge for the AI chat feature?

The press release does not mention any additional charges. It is integrated as a new feature within the Combeez Mail platform.

What are the characteristics of the AI chat character?

The character 'Combeez-chan' responds to questions in a unique tone. It aims to make daily email marketing work more efficient while providing a touch of comfort.

[Email Marketing x AI] Combeez Inc. Adds AI Chat Functionality to Combeez Mail

Published May 21, 2026 7:10 PM ・ Updated Jun 14, 2026 4:17 AM ・ 2 min read ・ Source: PR TIMES

Combeez Inc. has launched a new 'AI Chat' feature for its email delivery tool, 'Combeez Mail.' The mascot 'Combeez-chan' answers operational questions directly within the management dashboard.

On May 18, 2026, Combeez Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yuichiro Yamazaki) released a new 'AI Chat' feature within its email marketing platform, 'Combeez Mail.' Users can simply input questions regarding email newsletter operations to receive answers from the company's beloved character, 'Combeez-chan.'

Launched in June 2002, Combeez Mail is one of the most established email marketing tools in the industry. Last year, the service underwent a major renewal, adopting a completely new UI/UX design. This latest feature is a result of daily updates driven by feedback from users accumulated over the past 20 years.

The AI Chat feature can be accessed by clicking the icon at the bottom right of the Combeez Mail management screen. The chat interface suggests frequently asked questions relevant to the page the user is currently viewing. While the answers are highly practical, they are delivered in the unique tone of 'Combeez-chan,' designed to make daily email marketing work more efficient and enjoyable.

Combeez Mail is available to test via a free trial.

FACT BOX

Source: PR TIMES
Category: New Product

[Email Marketing x AI] Combeez Inc. Adds AI Chat Functionality to Combeez Mail

⚡ Key Points

FACT BOX

Editorial & Verification Standards

FAQ

Cite this article — HOW TO CITE

AI CRAWLER ACTIVITY