Combeez Inc. (Headquarters: Shibuya-ku, Tokyo; President and CEO: Yuichiro Yamazaki) has released a page titled "Maintaining the Quality of Combeez Products," detailing the company's achievements in maintaining the quality of its email distribution services, the results of its satisfaction surveys up to June 2026, and its ongoing corporate efforts. This is the first time the company has produced content that comprehensively summarizes its quality maintenance initiatives.

Through many years of operational experience and daily improvement activities, Combeez has enhanced the quality required for email distribution from multiple perspectives.

"Combeez Mail" (currently Combeez Mail Lite), provided by the company, has been adopted by over 20,760 companies and organizations, with an average usage period of over 5 years. Furthermore, a product survey for "Combeez Mail Plus" conducted between January and June 2026 showed a satisfaction rate of 88%.

The new Combeez Mail is equipped with an all-purpose AI chatbot, capable of assisting with all aspects of email distribution.

Combeez Mail Plus specializes in branding through email distribution and is loved by people across all industries.

This new page introduces the initiatives that support the quality of Combeez products, such as improving email deliverability, ensuring a stable distribution environment, security measures, usability enhancements, and the support and emergency response systems, all of which lie behind these achievements.

Making Delivery a Given

In email distribution, it is crucial that emails reliably reach the recipient. Deliverability varies depending on numerous factors, including the recipient's domain, the email content, the sender's reputation, authentication settings, list quality, and the recipient's filtering criteria.

To enhance deliverability, Combeez Mail has implemented measures such as support for sender domain authentication (DKIM, SPF, DMARC) to demonstrate the legitimacy of the sender. Additionally, the company is working on TLS data encryption, IP address distribution to spread delivery load and reputation risk, real-time server distribution by domain, and the utilization of cleaning servers.

Furthermore, when trouble is reported by users, the company operates an "emergency response system" where the entire company collaborates to resolve issues on the same day.

Combeez's Definition of "Quality"

The company views the quality of its email distribution services not merely in terms of functionality, but as the comprehensive enhancement of "delivery capability," "protection capability," and "support capability." A key characteristic is the continuous improvement from both system and operational aspects to ensure users can continue their email distribution with peace of mind.

The company plans to continue enhancing customer satisfaction from this perspective.

▼Special Page Here▼

https://www.combeez.com/corp/info005/

Company Information

Company Name: Combeez Inc.

Location: Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6145

President and CEO: Yuichiro Yamazaki

Established: 2002

Business Activities: Sales of email distribution tools "Combeez Mail," "Combeez Mail Plus," and "Combeez Mail Lite."

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  • Source: PR TIMES
  • Category: サービス
  • Organizations: Combeez Inc.