Reskill Launches 'Onboarding Buddy Training' to Enhance Psychological Safety and Support Early Retention of New Hires

Reskill, a provider of employee training programs, has launched the 'Onboarding Buddy Training' for senior employees who support new hires. This training aims to equip participants with the skills to interact with new employees as companions rather than evaluators.

It strengthens communication techniques that enhance psychological safety and improves situational response capabilities. The program supports the creation of an organizational environment that alleviates new employees’ anxieties and promotes early retention. By fostering strong, trusting relationships, it contributes to maximizing individual performance.

Onboarding Buddy Training [For Seniors Supporting Workplace Integration] – Reskill Employee Training

Background

Importance of Preventing Early Turnover and Organizational Adaptation

For many companies, preventing early turnover and accelerating the productivity of new hires are critical challenges. To avoid maladaptation to new environments and reality shock caused by gaps between expectations and reality, mental and emotional support systems are essential.

The Role of the Buddy as a Companion

In this context, the buddy system—where designated senior employees act as advisors and companions separate from formal trainers—has gained attention. However, it is common for on-site senior employees to lack understanding of specific support methods or how to foster psychological safety. To establish an organization-wide support system for new hires, there is a growing need to enhance specialized support skills among staff.

Training Program Overview

Training Title

Onboarding Buddy Training

Target Audience

Junior to mid-level employees assigned as buddies (advisors) for new hires.

Skills and Objectives

The goal of this training is to clearly understand the role and significance of being a buddy. Participants will learn active listening, empathy, and validation techniques to enhance new employees’ psychological safety. They will acquire methods to build strong, trusting relationships, alleviate anxiety and isolation, and support early success.

Key Features of the Training

The program has three main features:

First, it establishes a fundamental stance of being a companion rather than an evaluator, shaping the right supportive mindset.

Second, it teaches concrete communication techniques to build relationships where new employees feel safe sharing their honest thoughts.

Third, it enhances on-the-job response capabilities through practical exercises simulating real-world situations such as mistakes or signs of potential resignation.

Onboarding Buddy Training [For Seniors Supporting Workplace Integration] – Reskill Employee Training

Selected Curriculum Outline

The training is structured around the following key topics:

Understanding the Essence of the Buddy System

- Clarifying the purpose and role of the buddy system

- Understanding diagonal relationships that enhance psychological safety

Required Buddy Mindset and Actions

- Recognizing challenges faced by new hires (e.g., reality shock)

- Acquiring a foundational stance that creates a non-judgmental sense of safety

Practical Skill Exercises

- Specific techniques for listening, empathy, and validation

- Role-playing exercises for situational responses to anxiety, isolation, and other challenges

About Reskill

Reskill Co., Ltd. offers a wide range of educational programs, including onboarding training.

Under the concept of 'More Training,' the company delivers business training services with a transparent, flat-rate pricing model. Leveraging the instructors’ extensive practical experience, Reskill provides practical content and full support—including materials preparation—to facilitate smooth human resource development for organizations.

*The content of this press release is accurate as of June 2026.